Helston hotel

ta-ratings-img(1419 reviews)

    Explore the best of south-west Cornwall from this cosy corner between Falmouth and Penzance

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Exterior at Premier Inn Helston

    Parking at Premier Inn Helston hotel

    Free on-site parking is available at this hotel.

    Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by YourParkingSpace (YPS).

    The car park can't accommodate coaches, trucks or trailers.

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Whitbread Inns
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Helston hotel

    1-2 of 1,419 reviews

    "Great hotel - shame about the miserable waitress at The May Tree"
    The hotel staff and room were excellent. The pub next door was understaffed but breakfast good. Avoid waitress Sandy - rudest waitress we've ever met. Spoke to us like we were dirt on her shoe.
    "Fire alarm issues"
    We’ve stayed here multiple times over the years and the staff are generally welcoming and lovely the only issue we had previously was with the cleanliness of the room. On this visit, we were put in a room with mould in the window and in the bathrooms, but it was eventually dealt with. The housekeeper was a brilliant lovely lady. The main problem was I requested a late checkout until 1:30pm and informed the staff I would be in a really important work call. At around 1:00pm the alarms in our room went off, initially I thought it was a drill, but it was triggered sporadically with no one warning, at least 10 times and it sounded like it was specifically in our room, as I couldn’t hear the main alarms outside. At some point we thought it was deliberate, and my son who is extremely sensitive to loud noise was really troubled by it. Having worked at hotels previously I am aware of the drill and fire alarm testing procedure and none of that was followed in this instance. The general vibe of the hotel has changed as well, which is so sad to see, hopefully this was a one-off glitch.
    "Good visit , improve the May Tree"
    Stayed there a few times, always reliable. However the adjoining May Tree has gone down hill a bit. Dirty tables at breakfast, overflowing ashtrays outside (first thing in the morning). Dragon of a woman hosting breakfast.
    "Worst hotel in Helston"
    had a deeply disappointing experience at this hotel. The staff were consistently unfriendly and unhelpful. The air conditioning was inexplicably turned off during the night, making it very uncomfortable. The hallways had an overpowering bleach smell, and our room had multiple issues: non-functioning lights, no towels provided, and empty hand soap dispensers. Most concerning of all, there was visible mould covering the bathroom ceiling. I would not recommend this hotel to anyone.
    "Grubby and airless"
    Reception staff were friendly and helpful but room was very stuffy as windows don’t open and airflow system isn’t sufficient. Very dirty under the beds (not vacuumed) and mold on bathroom ceiling. Unfortunately these factors together made the room feel grubby, stuffy and claustrophobic. Strange stuffy smell in corridors too as also unventilated. Would not recommend.

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    Hotel description

    Escape to the coast with Premier Inn Helston. Half-way between the cosy cafés of Falmouth and the seaside charm of Penzance, you'll be well placed to sample all the delights of west Cornwall. And if you're here to work, we're close to key destinations like RNAS Culdrose and Shelter Box too. Discover the rugged cliffs and golden sands of Kynance Cove. Take a wild ride at The Flambards Experience. Or get nose to nose with seals and penguins at the Cornish Seal Sanctuary. After a busy day, head back for a tasty meal in our restaurant and a great night's sleep in your extra-comfy bed.

    Hotel contact information

    Phone: 0333 003 1716

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