Warrington Central North hotel

I have stayed at Premier Inn Warrington Central North every 3 weeks for around 3 years now and overall the team are usually lovely, accommodating, quick at check in and I never have any hassle. Unfortunately, whenever Ian is on reception it is a completely different experience. I genuinely dread walking in if he is on the desk because it feels like he does not want me to check in. Even after watching me enter my car registration into the iPad, he still asks me again for my registration and then asks me to complete the paper version too. He also repeatedly says things like “it’s not just your name I need, it’s the person who booked this,” despite the booking always being under my name, exactly the same every visit. He also asks me my nationality every single time, which no other member of staff has ever asked me before. It makes me feel very uncomfortable and singled out. It is disappointing because every other member of the team has always been professional, welcoming and easy to deal with

I really enjoyed my stay in the Warrington Premier Inn. It was responsibly priced, convenient, very clean, the breakfast was fantastic and all the staff were lovely.

I stayed at Premier Inn Central North instead of our usual stay at MediaCity Premier Inn because it was closer to family in Manchester and seemed like a cheaper option. Unfortunately, we quickly realised we should have stayed at our usual hotel. Our experience at Central North was honestly abysmal from the moment we arrived. We had travelled for over four and a half hours and arrived at 1:30pm, believing check-in was at 2pm. We were told very bluntly that check-in was not until 3pm and that there would be no flexibility at all, despite the car park being nearly empty with only around five cars there. I understand policies exist, but after such a long journey, a little understanding would have gone a long way. Even more disappointing was the lack of friendliness from reception staff. We had to press the reception bell six times before anyone appeared, and only after going toward the side kitchen and calling out for assistance. No one seemed welcoming or particularly interested in helping. When we finally checked in at 3pm, things got worse. My daughter was given a key to a room that was already occupied by someone else. After several failed attempts to get into the room, I returned to reception thinking the key simply wasn’t working, only to be told the room was already occupied. The receptionist then had to search through names, addresses, and booking details before issuing another key, with absolutely no apology for the mistake—which is quite a serious one. The room itself was also disappointing. The sink plug in my bathroom would not open properly, and overall the hotel felt poorly maintained. Staff throughout the stay were generally unfriendly and unhelpful. There is also no proper bar area—just a small restaurant-style breakfast area. The pub next door is your only real option for drinks, but I would say visit at your own risk… and definitely bring hand sanitiser for the sticky glasses. Honestly, I would strongly recommend paying a little extra and staying at a more reputable Premier Inn. We usually stay at MediaCity Premier Inn and the difference is huge—friendly, professional, and accommodating staff every time. Sadly, this stay at Central North was a very poor experience and one we won’t be repeating.

Enjoyed our breakfast from hard-working chef Kerry and our wonderful server Laura for who went out of her way to make us comfortable. Two rooms, plug socket by the bed, all good.

I booked an overnight stay here for the first time and I would definitely go back. The staff were so welcoming and helpful. The room was spotless and so comfortable. I had upgraded my room so I can't speak for the other types but I loved my room. I just wish I could have stayed longer. The walk in shower cubicle and the powerful rainfall shower were just fabulous. The hotel is situated on a busy main road but I wasn't disturbed by the noise at all. There's a retail park across the road for those who like to shop. There is no restaurant or bar so unless you want to go to the nearby Toby Grill, I'd take some supplies. I had a fridge to chill my drinks :)