Runcorn hotel

First, the good points. The room was clean, the staff were friendly, and the food was plentiful at breakfast time. The bad points: we stayed during a heatwave and the lack of ventilation or air conditioning made this absolutely stifling hot even at night. The hotel provided a desk fan and we opened the window but it was still 27 degrees in the room overnight which made for pretty terrible sleep. This really needs updating to air conditioning to be suitable for any season other than winter. The restaurant seemed to be understaffed which meant delays getting served and some of the things we ordered for breakfast never materialised. I'm used to buffet breakfast when the hotel is busy but they were cooking to order which I'm sure added to the staffing issues. All in all, if I was in this part of the world in the depths of winter I'd risk staying here again but otherwise I'd give it a miss

Enjoyed stay. Good choice of breakfast in Beefeater next door. Special mention to Myles on Reception who went above and beyond after midnight to book in unhappy family who had to transfer from a nearby dire motel.

Very good hotel was clean comfortable and location was excellent for where we needed to go. Very friendly staff and service.

Run-down room, very stinky and old decor with occasional mould. I would not stay here again. The staff were helpful and friendly, but I cannot say anything good about the room.

I recently stayed at a Premier Inn hotel and had a really pleasant experience overall. From the moment I arrived, the check-in process was quick and straightforward, and the staff were friendly and welcoming, which made a great first impression. The room itself was clean, comfortable, and well laid out. The bed lived up to its reputation—honestly one of the best hotel beds I’ve slept in, giving me a really good night’s rest. The room had everything I needed, including a decent-sized TV, tea and coffee facilities, and a clean, modern bathroom with a powerful shower. One thing I particularly appreciated was how quiet the hotel was at night. Even though it seemed quite busy, there was very little noise, which made it easy to relax and unwind. Breakfast was also a highlight, with a good range of options from cooked items to cereals, fruit, and pastries. Everything was fresh and regularly topped up, and again, the staff were attentive without being overbearing. If I had to point out a downside, it would be that the décor felt a little basic and not particularly luxurious—but for the price, it offers excellent value for money. Overall, I’d definitely stay at Premier Inn again. It’s reliable, comfortable, and does exactly what you need it to do without any fuss.