Northwich (Sandiway) hotel

ta-ratings-img(653 reviews)

    Perched between Chester and the historic Tatton Park, a short drive from Delamere Forest

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Outside Premier Inn Northwich (Sandiway) hotel
    Restaurant at Premier Inn Northwich (Sandiway) hotel

    Parking at Premier Inn Northwich (Sandiway) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Chef & Brewer
    Breakfast

    Reviews for Premier Inn Northwich (Sandiway) hotel

    1-2 of 653 reviews

    "Very good. We had 3 rooms over 2 night and everyone is very happy."
    Arrived at check in stressed tired and hungry. We were lucky enough to get checked in by Sara. She was brilliant and went way over and beyond to help us out. Warm friendly and professional. She made sure we got a table booked in busy restaurant, before it was fully booked out. When our room key could not open the room door She found us a different room no problem. 5 star treatment and a great team player.
    "Not the best"
    Check out time was 12 o’clock so we put the do not disturb sign on the door so housekeeping would be aware we were sleeping in. Unfortunately the housekeeping were banging about and shouting to one another. We even heard them say they couldn’t finish early until they had done our room, and someone kicked our door. As I went to take our bags to the car the receptionist asked me what number my room was when I told her she replied oh we was wondering where the key was?. If the checkout time is 12 o’clock the staff should abide to this time. Very unprofessional. Imagine booking a hotel room to relax then being forced out early the next day. Waste of money!
    "Awful customer service"
    Quite disappointing Saved from a one star review by the clean, comfy rooms and decent food at our evening meal at the on site restaurant Customer service overall was very disappointing both at hotel reception and restaurant Had to ring bell on arrival, even though I was in eyeshot of the female receptionist, who then appeared disgruntled, proceeded to sit down at computer with little eye contact/ communication or explanation about facilities and one word answers to questions asked Same with the gentleman on departure, who just took back keys, didn't check how stay was etc Restaurant staff were not very welcoming and slow to show us to our seats Missed breakfast as it was so slow to arrive Absolutely awful service, would not recommend
    "Excellent service 5 stars"
    Came premier inn Sandiway lady on desk called Mary was very accommodating And made booking for us 2 rooms as we seem to have no booking
    "Fine in the past, can't cope with the summer heat"
    I've been before and it's been fine for the area. However, this time the weather was hot and there is no air conditioning in any of the rooms. The windows are limited to a couple of inches of opening and the staff supplied electric fans that don't do much when all they do is move the heat around. With summers getting hotter, AC is a must

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    Hotel contact information

    Phone: 0333 321 1362