Northwich (Sandiway) hotel

DO NOT STAY HEAR. Worst hotel I have ever stayed in, Not clean and very rundown. Black and pink mould in the bathroom with rusty fixtures and fittings. Damp on the ceiling. Whole hotel is run down and very dated

Mary was extremely helpful with our booking. She helped us over the phone with a problem prior to arriving and helped us amend our booking without any issues. Thank you Mary!

Staff and cleanliness was great but the rooms could do with a bit of a Re vamp , the pub next door was lovely and breakfast fab , but I would stay again

Attended as good location for a wedding venue. Room was clean but incredibly old and outdated, marks on ceiling, scuffs on the furniture, bathroom lino floor a bit grubby / old. Check in was slow looking for the booking, asking out name numerous times. Seems very expensive as over £100 for a Saturday night for a very dated room, needs modernising for that price. Breakfast was lovely as normal for a premier Inn. Hot food is not self service it's ordered.

We stayed at the Premier Inn Sandiway for two nights while attending a wedding at Delamere Manor. As one of the closest hotels to the venue, it was an obvious choice for our group, and we ended up booking around 10 rooms. Before arriving, I have to admit I was a little concerned after reading some of the TripAdvisor reviews, which didn't paint the most flattering picture. However, having already booked, we decided to keep an open mind, and we were pleasantly surprised. Yes, the hotel is a little dated and could certainly benefit from refurbishment. Air conditioning would be a welcome addition, especially during warmer weather. That said, for a short stay it was absolutely fine. The rooms were clean, the beds were exceptionally comfortable, there were fans provided in the rooms, and the windows could be opened, which helped keep the rooms comfortable. What really makes this hotel stand out is the staff. Gwyneth gave us a warm welcome when we arrived late in the evening and couldn't have been more helpful. During our stay, Bridget and Mary on reception were equally friendly, professional and accommodating. They are a real credit to Premier Inn. In fact, I suspect many of the positive guest experiences are down to the staff, who undoubtedly deal with any concerns and queries with patience and professionalism. Premier Inn should take note of this and invest in both the property and the team. I'd be interested to know where Sandiway sits on Premier Inn's refurbishment programme, as the excellent staff deserve facilities that match the service they provide. We had dinner and breakfast at the Blue Cap pub next door, part of the Greene King chain. The food was good, the staff were lovely, and we particularly enjoyed taking part in the Thursday night pub quiz, which was great fun. Sandiway also makes an excellent base for exploring the area, although a car is definitely recommended. Despite being close to major routes, the hotel was quiet throughout our stay. Overall, don't be put off by some of the reviews. If you're looking for a clean, comfortable , quiet and convenient place to stay near Delamere Manor, this Premier Inn does the job well, and the fantastic staff make all the difference. **Rating: 4/5 ⭐⭐⭐⭐**