Macclesfield North hotel

The hotel is unfortunately in a mobile not spot/dead zone. So – at least if you use the EE or Vodafone networks – there is no mobile signal for calls or data roaming; worst on the western side of the hotel. This extends to the other parts of the business park – it amazes me that these businesses collectively accept this situation rather than securing eg a booster mast. This was critical, as during my stay, after negative comments about the state of the wifi at the hotel, they decided to upgrade/improve it, which went wrong, so there was no wifi at all. No wifi, no roaming, no phone calls – you suddenly realise how indispensable this is for modern day life. Consequently, for any emails/calls/messaging, I had to drive to a car park lay-by about a mile away to conduct my business and I missed a key Zoom call at the hotel through lack of any available communication channel. There seemed no sense of urgency at the front desk trying to fix the issue. Otherwise, the hotel was very nice indeed. I knew there was no AC on booking, but the south facing room did become quite warm. The room was as clean and well presented as ever. Some minor background traffic noise when the window was open. Breakfast in the adjoining Beefeater was very nice, although it is ordering from the host rather than self-service for the hot options, which I like less than the buffet, as it takes longer/involves more faff. But a very relaxing dining area and everything was in stock.

L>ovely location. rooms clean. only issue is not able to cool the rooms down in hot weather and windows only open a small amount not enough to get good air circulation which is also impossible with curtains closed. When sleeping you need to close widows to avoid road noise so you can sleep.

Long weekend away to visit friends and stayed at the nearest Premier Inn. Room was standard. We were told no air-con in the hotel but fan was provided. Restaurant food was very good and staff were friendly.

A 2 night break at this hotel whilst visiting friends. Overall reception was very tidy, with water available aswell as a few leaflets. Parking machine just by the desk where you register your vehicle and number of nights to get free parking (make sure you do this, but receptionist did ask if I had done it). Speaking of the receptionist, she was extremely polite, cheerful and helpful. Room was on the ground floor and at the back of the hotel, it was extremely quiet with a powerful shower and lots of hot water which did not fluctuate in temperature. Room was clean, comfortable bed and plenty of space. Yes the room / hotel does not have air con but a room heating system, my room stayed about 20-21.5 degrees, but you can open the window slightly to bring it down abit and also there is a fan in the room (this fact has led me to drop my rating from 5). Did not eat in the Beefeater therefore unable to comment. A very comfortable stay with easy access to Macclesfield, and have booked to go back in a couple of weeks for another 3 nights due to an event.

In general our stay was good clean and tidy and pleasant staff in both the hotel and restaurant and good food in the that Beefeater. However the temperature in the room was an issue, the thermostat was set at 25.5 and would not adjust, it went back to that reading every time. There was no option to switch it off, this made for an uncomfortable night. The instruction leaflet in the room did nothing to help the situation. Having stayed in many Premier Inns over the years this is something that Whitbread needs to address as there are many more reviews on here that highlight the same issue at other locations.