1-2 of
488
reviews

12 Jul 2025
"Staff amazing"
⭐️⭐️⭐️⭐️⭐️
I just want to say a big thank you to Rachel and Tracey at Premier Inn Crewe for being so lovely and helpful. I needed somewhere to park while I caught a train to London, and they were both so understanding and kind — they really went out of their way to make things easy for me. It’s rare to come across such genuine customer service, and I really appreciated how friendly and accommodating they were. Amazing experience thanks to them!

09 Jul 2025
"Premier Inn What a place and just what I needed."
The day and a half and two nights I spent at the Premier Inn here at the Crewe Central site gave me a wonderful experience as the last six months months have been very challenging and demanding on mind and body. My stay was arranged in order to get some peace, good sleep and sleep in a very comfortable bed, Premier Inn provided me with the break that I much needed and all in, the service from start to finish was both brilliant and what I would expect of a trusted name such as Premier Inn.
Let me now concentrate on the room and the facilities offered by the room I was given, which on the newest part of the accommodation block. This part of the building was so quiet, peaceful and relaxing and enabled me to get two night of continuous, which is just what I was looking for in June. As the room did not have an open window, designed for when built, the room a cool ventilation system. The only odd thing about the room was the wardrobe which for some reason had the clothes rail low down. This is something the senior management should put right for any future design and build projects.
The bathroom and room, apart form the one minor issue stated, have shown that the hierarchy at Premier Inn have gone to the very end to ensure all things are covered for the benefit of all people. The room was spacious, bed very comfortable and the thought and layout for almost everything was perfect. In my estimation my stay was great and praise to all for a superb stay.
Now for the bathroom in my room at the Premier Inn, Crewe Central, I have taken much from the equipment in the bathroom, the care and attention to detail and the layout was fantastic. It was so good that I have taken some ideas in order to install them in my newly acquired property's bathroom. A truly wonderful stay and it is more than probable that such was the experience gained at the Premier Inn, that I could be back for a one or two night stay before the end of the year. It is almost certain that my trip down to the South East of England will involve me staying at the local Premier Inn site.
Much appreciation to everyone connected to my stay at Premier Inn Crewe Central and if you just need a break away, or travelling up to Crewe by road or train, then take a serious look at this establishment, as room availability can be limited at times.
Well done
K Crewe

29 Jun 2025
"Tracey on reception"
Tracey at reception was a great help, photocopying things for me when my colleagues forget their papers. Saved me for the day

22 Jun 2025
"A really great stay - thank you"
Everthing I could want from an overnight stay - from the friendly welcome, the very comfortable room, a cool bath at the end of a very hot day and an excellent breakfast the following morning. A special thank you to Tracey and her colleagues for really great service.

17 Jun 2025
Nick T
Sidmouth, United Kingdom
"All you need for a night or two."
I was planning to stay overnight in Shrewsbury, but all the hotels there were very expensive. I chose Crewe as the hotel was close to the railway station and the price was much more reasonable. The welcome and check-in was good, the room was fine, and the staff was friendly. There is an adjacent pub style restaurant serving breakfast and dinner. Crewe is not a holiday destination, but this hotel is fine for a night or two.
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