
11 Jun 2026
"Wonderful experience"
I would absolutely recommend this hotel, the staff are excellent from the reception who are the friendliest I have ever come across at a hotel and the cleaning staff who clean the rooms will do anything to make your stay perfect. The hotel is always clean and tidy and everyone goes beyond the call of duty to make your stay a memorable experience. They are also a very family friendly hotel and recommend any family to stay there, they have been fantastic with my daughter and she loved it there.
A special mention for the manager Sarah who is always on site whether at reception, or organising and cleaning rooms with her staff, she is always there to help in any way she can and an absolute asset to the company and I can’t thank her and the staff enough for how welcome they made me feel every time I stayed there it’s like a home from home and that’s all down to the staff. All of them absolute gems.

10 Jun 2026
"Customer service."
Great customer service. Welcome at reception is always excellent. Will always stay at this hotel when working in the area.

27 May 2026
ChristopherH2748
High Wycombe, United Kingdom
"Dissapointed experience because of the Quality of Service and Food"
The room was clean and the Hotel provided 2 x Fans (Hotel aircon not working) which provided litte respite from the heat as all they did was circulate the heat, Breakfast service was poor - We arrive around 09:30, Bacon and beans were not out and there was no fruit in the bowl. Also bacon didnot look fresh and was probably pre cooked , bread was slighlt stale and I got the impression that the staff including the chef did not really care about the standard of service or the quality of food - I don't think anyperson who calls themselves a Chef would serve the food that is being cooked/heated up and probaly reused from previous breakfast. Suffice to say if we do stay at the Premium Inn again we deinately not be eating any meals at PI Hotels

13 May 2026
"Great if you’re not planning on sleeping"
Would never stay here again. The floors and walls aren’t soundproofed and you can hear every single noise. The check in staff were good. Plenty of parking. But none of that really matters when you can hear the gnat upstairs fart

28 Apr 2026
"Staff"
Great hotel with lovely staff. Rachel is a little gem. Very helpful and nothing too much trouble. Comfy beds too
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