St. Neots (Colmworth Park) hotel

Stayed for 1 night having a stopover halfway home after flying into Gatwick.Excellent service great room and a shout out for the Duty Manager Christopher who nothing was too much trouble and made us feel very welcome, would stay again.

I stayed at this hotel for one night last week and have to say i was not impressed by the service level i received, i had to wait 50 minutes for my food to arrive and to top it off the restaurant was basically unheated so the long wait was almost a torture, by the time i got back to my room after eating my noise was cold to the touch, i had to remind them i had ordered a dessert when asked if i wanted anything else after my main course, it also took the waiting staff over 10 minutes to bring me my bill after i had asked for it and i finally had to go to the Bar and ask for my bill a second time, for the price i paid for my room at around £120 pounds for the night and the service i received the value for money was very poor!

Overhaul hotel is very good very clean lovely beds. Great night sleep but where hotels cut back on the Staff it reception this was busy only one chef on only one bar made on she couldn’t keep up with demand but she was very pleasant and the chef did his best but when the food came to the table it was stone cold would not eat here we went elsewhere to eat

A friendly welcome. The room looked clean and fresh linen but the bathroom needs a deeper clean and the edges of the carpets need hoovering. Was a quiet area and slept well.

A really bad experience. Two nights with very little sleep as the bedrooms never fell below 27°c. The corridors were hotter still. The water from the cold tap was warm. Door and wardrobe handles were warm. Mattress topper was really warm (duvets had been removed by hotel staff so guests could sleep just under cotton cover) Windows don't open enough to get cool air in, even with the provided fan. The fan was better than nothing, but not enough to make much difference. The only cooled area was in the attached cookhouse and bar. At 6pm the bar staff told us they would close at 10pm, and we left to meet up with other family. When we went back at 9.10pm different bar staff said they had closed at 9pm and we had been misinformed! They turned people out of the bar as well as not letting us in, those people were not happy either. The only options were to go back to our individual baking hot rooms or hang around outside on the retail park that surrounds the hotel which was cooler. We will not risk booking a Premier Inn without aircon again if there is a chance of warm weather, so I guess we will be trying other hotel brands.