St. Neots (A1/Wyboston) hotel

Fantastic friendly staff. Very welcoming and nothing is too much trouble. Rooms clean and comfortable. We have stayed here on numerous occasions and wouldn’t stay anywhere else in St Neots 😊

The hotel was lovely but the main thing that stood out to me was the friendly and efficient service from Hannah at reception. Nothing was ever a problem and she had great knowledge about the area for me. Would definitely stay here again.

Bed was uncomfortable, wifi was the worst I've used. Got premium and it's no better than the free version. Asked front desk and they just agreed it was bad but still charged me £5 per night.

No duvets in the room and it was absolutely freezing, so had a very poor night's sleep. Mentioned that it was missing when checking out in the morning, so they could put one in the room for the next guest, to be told by the (very, very surly) receptionist, that they'd removed them all because it was 'too hot', and there was a sign. The sign in question said the total opposite - that you could request to swap your duvet for a sheet, if you were too hot. I said the sign said the opposite and that it was actually very cold last night (even during the day it was max 18c). She then told me twice that someone should have told me when I checked in (they didn't). Then told me that I should have come down to ask for a duvet. I'd gotten in around 12am after an excruciatingly long day (up since 2am), and didn't see the duvet was missing until I tried to get into bed, so didn't want to get dressed and go all the way down through the hotel to try and find someone (also have mobility issues). I wasn't even trying to complain, just wanted them to be aware so the next person didn't need to suffer, but the receptionist's attitude was absolutely abysmal. They were obviously trying to save themselves work by removing all the duvets but then didn't bother to check the weather forecast, change the sign on reception, or tell guests when they check in, so actually just inconvenienced all of their guests? Baffling. I definitely won't be staying here again.

We stayed in this hotel 16 days. Good place near markets and bus stop, also KFC, Burger King, Gregs and etc.. The city center and Riverside park are 2 bus stops away from hotel. Breakfast is good.. personal is also good. From personal I want to thank Mr. Andy for his support. He helped us with big great everytime we need. Very positive and helpful person. Thank you very much. Also i want to add it will be good if there be mosquito nets on windows )