Huntingdon (A1/A14) hotel

well located premier inn - was visiting an event in Huntingdon so ideal. good parking and receptionist very helpful about registering car in display and also advising that despite booking saying restaurant wasn't open, that it was now open for breakfast. enjoyed a full English breakfast - good value and better than a buffet - cooked to order with a good coffee. comfy bed and good shower as always at Premier Inn but room very warm (no air con) and particularly warm evening so with window open (1st floor) and curtains closed, still too warm. didn't want noise of fan (2 provided in room) when sleeping but managed to sleep ok. good value stay and really helpful receptionists at check in and check out.

Friendly staff and willing to sort out a problem without any hassle! It was clean.We stayed in a Premier Plus room which unfortunately was a long way from reception to "pop back" for some more coffee pods! Pub next door to the hotel only opened two weeks before our visit so just getting going. Food there was Ok and reasonably priced. The hotel is on the service station so no buses into Huntingdon.

Jennie helped me out massively on my last minute issue. Very lovely staff.

Worth upgrading to the Plus room for the aircon, mini fridge, and walk in shower, and the free premier wifi was a nice bonus. Staff were all very friendly, room was clean and in good order.

Absolutely disgusting - avoid this hote!!!! I stayed here last night and had one of the worst hotel experiences l've ever had. At around 2 a.m., I was woken by the fire alarm. As frustrating as that was, I'm honestly grateful it happened because, when I went to get back into bed, noticed what appeared to be bedbugs in the bed. At first, I wasn't sure what I was looking at, so I caught one in a glass. After examining it more closely, I found multiple bugs in and around the bed. I was absolutely horrified and went straight to reception, where my room was changed. I also showed the bugs and the condition of the bedroom to a member of the front-of-house team. They appeared mortified and repeatedly acknowledged how unacceptable the situation was. I was told the replacement room had only been open for around three months and was therefore considered newer. However, the bedding in that room was stained and had holes in it, which was hardly reassuring or acceptable. This morning, woke up covered in bites across my torso, back, arms, and legs. The marks are large, sore, and extremely itchy. I have never felt so disgusted or uncomfortable after staying in a hotel. After making a complaint and showing the team the bugs and the condition of the room, I expected someone from management to contact me personally, apologise, and explain what would be done about my experience. Instead, I was simply handed a number to call for Guest Relations and told to contact them. I am extremely disappointed and disgusted by the customer service I received. This should have been dealt with immediately by the management team before I left the hotel, particularly after a member of staff had seen the condition of the room and appeared so shocked by it. This experience completely ruined my stay, and I'm now left dealing with the aftermath. I strongly urge anyone considering booking this hotel to think twice and thoroughly inspect the room and bedding before settling in. I certainly will not be returning. I have added photographs from the night of my stay showing the bugs, the condition of the room, and the bites afterwards, so people can see exactly why I've left this review. I do also have videos, but unfortunately I cannot upload videos only pictures. l've also uploaded videos of the room I was moved to. The bedding was stained, there was something unexplained in the sheets, and there was even a hole in the bedding. This is completely unacceptable and falls well below even the most basic standards of cleanliness and hygiene. It’s now been well over 24 hours since I raised this issue with Premier Inn Huntingdon, and I still haven’t been contacted by anyone. This level of customer service is completely unacceptable. I also left a one-star Google review for Premier Inn Huntingdon, and interestingly it’s still sitting as pending with no response from the hotel either. The complete lack of communication only reinforces my experience.