High Wycombe / Beaconsfield hotel

We had the an amazing day at this premier inn! We have stayed in many hotels across the world but have never received the level of hospitality Malik and Alfy provided. They were happy to help us in every way they could think of and made us feel so welcomed right from the beginning. They went above and beyond to make us feel at home even for just 1 night! We will for sure be back to this Premier in and hope to see Malik and Alfy again. True gentlemen that set the industry standard of hospitality extremely high, and wish them all the best in their careers in hospitality and hope others follow their example. Amazing work guys, keep it up!!!

Lovely hotel. Very friendly. Children were given a bag of Halloween treats on arrival which contained colouring in, fruit shoot and some sweets. We thought this was a lovely touch and the children loved them after traveling back from Disneyland. Room was clean and just what we needed. Breakfast was lovely too.

Disabled parking spaces used by non blue badge holders, car park full of work vans so parking was difficult especially as I’m a blue badge holder, staff at premier inn friendly but staff at brewers fare rude! Breakfast was poor and certainly not “Full English” hash browns, fried eggs and black pudding missing on two mornings, pastries and cakes poor and empty on Monday, we waited at the podium in the restaurant “please wait here” for several minutes on the Monday but after no service we walked to the bar and got presented with “have you pre booked” in a rude manor and got told the wifi doesn’t work at the podium so that’s why no staff was there. Plates and cutlery piled up on tables which were not cleared away every morning. Dirty bathroom in our room dusty ledges, window handle broken, vanity dusty, bits on carpet and room not serviced even though we asked for it to be done, dirty corridors with bits on the floor, and messy sticky ledges.

Premier Inn High Wycombe/Beaconsfield and the Brewers Fayre (Papermill) Our room was very good, comfortable, clean, with the ability to control the temperature. The bed made for a good sleep so for our stay it was a good choice. However the parking was a nightmare. There were just many vans in all the available areas so finding a suitable space was extremely difficult. This was mentioned to the receptionist when checking in but she seemed disinterested and frankly a little dismissive. Our experience at the Brewers fayre for which we had dinner around 20.00 and Breakfast around 8.15 was pretty awful. On arrival at the bar we were told that there was no draught beer only one bottled ale and a limited choice on the menu. Ok I understand that they had a few problems but the manor that this was conveyed was unhelpful. So we found a seat, and I went back to the bar and asked what food was available and was told that he would come over explain and take an order. But he did not come back. So I went to the bar again and a different barman was generally chit chatting to four customers. UI saw the original barman, but he ignored me waiting at the bar and carried on clearing tables. Eventually he returned to the bar, and I ordered food and drinks. However the drinks he supplied were not correct. He insisted that he had supplied what I ordered but a cola instead on tonic was not right. I stated that I definitely order the G&T which is my wife’s normal tipple. Eventually and grudgingly he swapped the drinks. Breakfast was by and large fine, but the pub was pretty empty so waiting some time to be seated was surprising. I guess she wanted to finish whet she was doing then come back to us to ensure we paid. My slight complaint was that the plates were cold so the hot food was not really that hot, the mushrooms were cold and when we had finished and went up for coffee a member a staff brought out the hash browns which were otherwise unavailable.

My stay at Travelodge was okay overall — not terrible, but not great either. The room was clean and comfortable enough for a short stay, and the staff were polite and helpful. However, a few things could definitely be improved. The room felt a bit basic, and some facilities looked a little worn out. Noise from the hallway and other rooms was also noticeable at night. It’s fine if you’re just looking for a simple place to sleep, but don’t expect anything fancy.