Wokingham Town Centre hotel

ta-ratings-img(390 reviews)

    Near Wokingham train station and the high street, just a short drive from Windsor Castle

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Wokingham Town Centre hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Wokingham Town Centre hotel

    1-2 of 390 reviews

    "Lack of customer service and security"
    We checked into this hotel in September as we was going to a show at the towns theatre. We was met by young lady with absolutely zero customer service skills. After being grunted at and thrust our door card we made our way to our room (another customer actually commented on her lack of customer service!) When we returned to our room after the show we was unable to gain access so my wife went to reception to resolve, same lady, same grunt another card thrust into her hands and we eventually gained access. As we was relaxing with a glass of wine our bedroom door opened and another guest appeared and very apologetically shut the door and made his escape. We then went back to reception to address the situation. When I asked to speak to the manager, no one would accept responsibility as manager, the same surly receptionist handed us a card and said contact them they'll refund you! After some backwards and forwards email they did refund me, which i do appreciate, but imagine if we wasn't in the room, imagine if it had been a lone female. I dont feel that they're response dealt with the seriousness of the complaint adequately and this doesn't include the poor decor and the stains in the toilet!! Having stayed at other Premier inns which have been fine please avoid this one.
    "Excellent staff and lovely hotel"
    Clean hotel and very friendly staff esp Sahar on reception. Room as equipped to what we needed and was perfect for our stay
    "Good basic hotel, reasonably priced"
    This is a very handy hotel well situated at the edge of the Town Centre. Shops and restaurants are close by as is the station. The hotel itself is fairly basic and the restaurant looks good although we only had breakfast there. Our only complaint is that the tv didn’t work properly and was unwatchable.
    "Below par"
    Our experience of Premier Inn has generally been good, but this was definitely below par. There were no mugs or even plastic cups in our room, so when we wanted water during the night we ended up drinking out of the kettle! And in the morning we found that there was only one set of towels between us. We also had to fiddle with the keycard holder in the room in order to get light, as it was hanging off the wall.
    "Wedding weekend"
    Great experience would definitely go again. Welcome was great rooms great food good value had a wonderful time. In Wokingham.

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    Hotel contact information

    Phone: 0330 128 1347