Slough hotel

We have stayed here many times previously. Always have great service. This time Francisco made our stay most enjoyable. Funny and engaging with an infectious laugh. Couldn’t do enough for us. Well recommend. Rooms are clean with a good location for us.

Our stay was very pleasant. The staff members were cordial, accommodating, and extended a warm welcome. The breakfast offered a diverse selection to suit all preferences. The room was impeccably clean and presented beautifully. The only issue I have is the charge for car parking for hotel guests.

Had a lovely afternoon at Premier Inn Slough. The staff were very friendly, welcoming and attentive throughout our visit. Dinner was really good and the drinks were great too. Parking was also available, which made our visit easy and convenient. The team looked after us very well. Definitely a pleasant experience!

Just got back from our stay at this hotel........Nightmare from start to finish! Wish it could have been ZERO stars! We arrived at LHR on late flight and wanted somewhere to stay, close to the M4, where we did not have to pay LHR prices but could expect a reasonable room/stay, rather than drive home to arrive in the early hours whilst tired from almost 16 hours travelling. How mistaken we were! Arrived around 10:35pm and, of course, we only found a parking space about as far away from reception as you could get, at that time (expected!) so two pensioners had to drag their suitcases across a car park that could best be described as, "a gravel surface, with potholes, pretending to be a road". We got to the reception and were given our room at about 10:45. We asked if we could get something to drink, a soft drink, or water, but were told that the bar(restaurant) was closed. I asked what we could do to get something to drink and as an afterthought was told "we have a vending machine", but was not shown it. We had to go hunting it later. Got to the room and looked around, it seemed OK. but in the bathroom, some of the bath panels were warped and the finish behind the toilet/cistern looked like it had been repaired and left! Very poor. The A/C sounded like an 'express train' coming on every 10-15 minutes through the night! Great for sleeping...not! The following morning at 7:30, we got up and tried to use toilet facilities.............NO WATER! I left my wife trying to clean her teeth with the trickle of water coming from the tap and went to reception to ask why we had no water. There were several other people enquiring the same thing. The staff appeared mystified and said they would investigate. No sorry, no apology, no alternatives! I went back to our room and we got packed ready to leave and went to get our 'pre-paid' breakfast at 08:50 (more people were around reception asking about the water supply on the first and second floor!). After breakfast, at around 9:05, we went back to our room, picked our bags to leave, but then noticed that miraculously the water pressure had returned. Too late for us, as we were leaving, and we had to be home for other appointments later in the day, and despite this, we still had not been informed that it had been restored! We left with no apology, no sorry.......Never to return! Addendum: Guest relations contacted us and basically told us that the water pressure had been restored within 10 minutes, What a load of rubbish.......07:30 to 08:50 = 1hr 20 minutes minmum!

Stayed here to break up a long journey on Friday evening, room was comfortable and staff were good but we were in rooms 1 and 2 which were a very long walk up and down multiple flights of stairs which wasn’t ideal when travelling with my elderly in laws. There was a fair bit of banging and loud talkers during the night which wasn’t ideal either. Probably wouldn’t choose this hotel again.