Slough Central South (Windsor Road) hotel

We were not able to get into our room as the previous guests were refusing to leave, in a hotel that states you have until 12pm to vacate the room this should have been sorted well before we arrived at 3pm! There was a fire alarm at 4.30 in the morning and no staff member seemed to know whether there was a fire or not! Guests stood around in their pyjamas wondering what to do when we really should have been led to safety had there actually been a fire! I have MS and cannot walk fast or far but no-one came to help. Our son and family 5 & 10 yrs were traumatised! We were nonchalantly told the next morning it was “just a faulty alarm!” Staff need extensive training most definitely! The restaurant seats were held together with tape that was coming off, the tables scratched and not clean looking. The food was over cooked. There was a leak in our son’s room and the threshold from our bathroom to bedroom was raised thus creating a trip hazard in an assisted room! We won’t stay there again!

Great value for money, especially with Windsor just a short walk away. The train station is also conveniently located only a 10-minute walk from the hotel. The reception team were friendly and efficient, and kindly accommodated my request for a room on a higher floor. The room was quiet, the air conditioning worked perfectly, and everything was clean and comfortable. I genuinely had nothing to complain about—my stay was excellent from start to finish.

We stayed at this premier inn while visiting Legoland, Rooms very clean, Rasifa was kind enough to help us with different transport options to get there, and also explained about the meal deal and kids eat free all day promo, amazing deal, food was good both during Breakfast and dinner.

We are staying for a trip to legoland and I am so glad we made this choice. The staff especially Sharn in particular have been so helpful and on hand to help with our queries, questions and confusion. Nothing has been an issue and she has dealt with everything so well. While i waited for my husband to park the car I observed her with all the other families and customers. She is a credit to your hotel. We have stayed in many premier inns as you are always given good quality rooms this hotel did not disappoint.

The service was absolutely exceptional, and the dinner was delightful from start to finish. Neirta was incredibly warm and welcoming, making the entire experience feel personal and memorable. Her kindness and attentiveness added a special touch to an already wonderful evening. Thank you so much