Reading South (Grazeley Green) hotel

We stayed at the Reading South Premier Inn to break up our journey to Cornwall. The lady on reception was really friendly & helpful.Our room was clean except for part of the bathroom door which had clearly got wet & started to rot a bit. We had a perfect nights sleep & went to the restaurant the next morning for breakfast. I firstly, have to say that the young man Josh who was serving was absolutely amazing! Despite the fact that he was completely rushed off his feet trying to serve numerous guests (some of which were moaning & being quite rude), he remained extremely polite & helpful. He is a real credit to your business! The management should not expect just one member of waiting staff to cope with the number of guests who were there for breakfast that morning! Well done Josh! From Mrs Youngs, Miss Fuller & Matilda!

Hotel is ok but quite dated and no air con. Bathroom door worn away at the bottom and shower had no full door, so the water leaked from the shower, mould in the bathroom ceiling. Was with a big group and the majority of the group had their tables pre booked at the restaurant, they all had their tables cancelled for absolutely no reason whatsoever, we’re talking a lot of kids and parents which resulted in them having to drive into reading unnecessarily. A group of 7 of us 2 families with 2 lots of parents and 3 kids still ate there, we booked our own table, and it was completely empty, apart from around probably 4 other tables of people eating at the other side of the pub, our side was totally empty just us ! We asked could we add a small table to add to our table for our friend and his son, and was told no, which was madness cos it was totally empty!! They would have lost out on £100’s & £100’s of pounds by cancelling all the bookings, complete joke! Food was average, we booked breakfast and they had no record of our booking, couple of chairs in the pub were dirty and just really not the best of experiences unfortunately.

Great hotel, excellent service, very friendly staff. A special thank you to Suleyman for being a brilliant host and keeping kids entertained! Thank you and we'll definitely be back 🙂

We arrived and checked in fine. One of the beds had not been made, the bathroom was pretty dirty and it was very hot - a product of no air conditioning. The outside also stank of sewage, not the most welcoming smell when you first turn up. The location is decent, nice and quiet out of the way - a real rural vibe. We were disappointed to find the breakfast was not a buffet - but was still unlimited so not too bad as we could order as much as we wanted. The continental selection was..ok. Quite an awkward ambiance with no music playing and only a few of us in there. I think they need to close this place for a while and refurbish it, with cleaner new rooms and modern facilities like A/C. I've already written a review for the shocking experience we had in the evening at the pub next door. I would consider staying again - but only if the standards matched the price.

Hotel is a bit dated, I was there for 3 nights in June 25, room was quite big, comfortable bed, heating and cooling in room was good, walk in shower, bad points shower leaked water into the Bathroom and was a bit mouldy, the cleaning of the room not the best, paintwork was dirty and could do with repainting but for the price it was passable, the pub which is close by the Bell was good, breakfast was good and hygiene of 5, some good choice of beers.