Reading Central hotel

MyPremier plus room was great but I couldn't sleep with the window open as there's a constant loud hum possibly from air-conditioning unit on roof.

3 nights in a family room (121). Air conditioning is advertised but wholly ineffective, the room was stifling despite it being reasonably cool outside. Room was in desperate need of deep cleaning with significant numbers of cobwebs and black mould in the bathroom. All metal surfaces in the bathroom were stained. We booked room cleaning and yet the rather obvious Only 2 glasses in a 4 person room. Noise insulation from windows was reasonably good but every movement in the room above boomed through the ceiling. Unfortunately the window noise insulation is negated when you have to open the windows to overcome the ineffective air conditioning. Parking is a complete joke. The barrier is broken/out of use. So even if you pre-book through a third party there is actually little chance of getting a space. Park outside a space, despite paying and according to the signage you'll be fined £100 by camera enforcement. Breakfast is fairly typical for this brand. Plentiful in quantity but no particular quality. The coffee is awful and much of the cooked breakfast needs to have significant amounts of oil dabbed off. According to the signage they cannot source fresh orange juice which sounds mildly ridiculous. However the juice from concentrate that they use is perfectly adequate. Overall this felt below normal standards for this brand, it's a budget hotel and on some nights is better value than others. However budget does not mean that it should be dirty. Due to the combination of the lack of cleanliness and the pathetic parking we are unlikely to return. If we did then we'd park a couple of hundred metres away for less than Premier Inn charge.

I spent two nights here in a Premier Plus room. Can’t really fault anything with the hotel. The whole process from the initial booking was really smooth, and the hotel in general and the room in particular were great. It’s a good location too, with large car parks not far away. The big issue was traffic noise. My room was at the front and despite the triple glazing, the noise of pass vehicles was distracting. It’s only because of this I'd hesitate to book there again

I had a very good stay at this hotel. I use a wheelchair and my room was great for this! The bathroom was a wet room which was great as I could get my wheelchair right up to the shower and the curtain kept it dry.

Excellent accommodation, wonderful staff, thoroughly enjoyable anniversary weekend. Special mention for Insha - does she ever go home???