Reading (Caversham Bridge) hotel

Premier Inn brand always pleases. Not looking for a luxury hotel but clean, comfortable, accessible more important. Happy to recommend.

Slightly offhand reception even though we had booked early booked in. Bedding was much too heavy. Should have feather bedding. No bananas at breakfast

Having stayed at this hotel several times previously we opted to stay once again having to attend an event close by. Check in was very good and a friendly service as always but the room was terrible. Firstly the toilet seat in the room was from a childs toilet and made to fit an adults toilet. However unfortunately it didn't fit and when you flushed the toilet everything that went down the toilet would be fired out of the pan and that was evident as the edge of the pan was not clean from the previous person. I had to clean the toilet again with my Wetones. Having seen this I reported it immediately to reception we received an apology but we could not be moved rooms as there were no other rooms.....the hotel was fully booked. The best that could be done was our breakfasts were refunded. I guess that was the best that could be done and we are no unreasonable people we remained having travel 4 hours to get to Reading and being completely exhausted. As soon at it got to 9pm there was none stop traffic coming and going from the Toby Carvery next door. In fact our room 309 over looked the pub and it felt like during the night we were inside the pub we were that close and it was so loud. People attending the pub were not considerate and we heard loud laughing, shouting from groups leaving the pub and this continued for hours. Then once the pub had closed for the night we had the added bonus of then being kept up by people who had been out all night coming back. Banging, doors slamming you name it it was a one stop shop of activity whilst we were trying to get tot sleep for an early start. To then compound on top of this the glazing in the windows stop no noise at all and the road that was only a few metres from this room was relentless through the night and I actually thought the window was open at one point but it wasn't. Whether the window is open or closed it makes very little difference. We had none of the above issues staying in other rooms in this hotel on a Friday night. The housekeeping in the room was limited, room extremely dusty under the bed with rubbish left from previous customers, dust around the edge of the room almost like only the centre of the room was hoovered and the lots of dust found all over the bathroom almost like the same cloth was used all over the bathroom dragging debris from one area to another. We did not request for another room as there were no rooms so we were informed earlier in the evening. Also at breakfast there was no colleague on reception to log our complaint and we waited. It is rarely we have a poor stay in a Premier Inn but this one was particularly terrible for whatever the reason but this hotel needs a good shake up. It was a horrible stay as we remained sleep deprived and exhausted all day at the event for 8 hours then had a 4 hour journey home. Thank you Premier Inn will not return to this one and we would like a refund.

Very good location for Caversham, river and walking to Reading railway station, lots of buses, good car park. Nice views at the back towards the river.

A good, efficient, clean, comfy and friendly stay. We had a twin room, stayed with my teenage son, room was plenty big enough for a weekend. Lovely hot shower. Plenty of room in car park on Friday and Saturday night (the website does warn it gets full but it wasn’t a problem for us). Very comfy beds. The staff were friendly and helpful - also on the phone the week before. Breakfast was simple but freshly cooked and plenty of toast, pastries etc.. plus free for my son which made it very good value. Allergies happily and carefully accommodated. Can’t fault it really. Don’t know what area around hotel was like because we were out in the chilterns all day but it seemed pleasant enough and the rooms are all well insulated from noise - very quiet. Best premier inn I’ve stayed in.