Bracknell Central hotel

Thank you to the lovely waitress Jess who made me feel very welcome and accommodated my slight changes of having steak and sweet potato wedges. Chef cooked the steak as I asked for and the dessert was lovely thank you to the gentleman on reception who I called prior to travelling 3 1/2 hours to the hotel in order to make sure I wouldn’t miss dinner times.

Great stay, friendly staff. Lovely clean and newly decorated rooms. Breakfast was fab and lovely staff servicing

The basics were fine: clean, comfortable room and very comfortable bed, as usual for a Premier Inn. One problem though, which spoiled our Friday night. Our game plan was to put our ten-year-old son to bed in our family room then go down to the bar for a late drink and a board game. But when I went down to the bar at just before 10.00 on the Friday night there was nobody there except one staff member mopping the floor. She served me a drink, but when I told her my partner was about to join me she explained that management had told her to close the bar if it was quiet. We ended up squatting in the reception lobby with our game. (I should mention that Saturday night was a bit better, and many thanks to Jess for making us welcome. But she still had to shut the bar at 10.30.)

My wife and I recently stayed in the Premier Inn Bracknell Central for one night only (Thu to Fri). On arrival at reception our staff host, Caroline, ensured that we had a seamless and efficient check-in. Furthermore, she was very attentive and helpful, providing us with local advice ahead of our onwards travel and on our meal deal dinner options in the restaurant. Caroline is a credit and great ambassador for Premier Inn and deserves formal recognition for her strong customer facing skills.

Noisey doors all night banging and closing including the corridor doors. Hardly slept, reception not really bothered when I told them.