1-2 of
1,106
reviews

26 Oct 2025
"Caroline is 5*"
We booked the premier inn as a stopover between days out at legoland and it’s the perfect location. We were very tired on arrival and reception staff were lovely and friendly and we decided to book in the restaurant for a meal. And what a great decision it was. We were greeted by Caroline who was so friendly and welcoming from the get go. She was great with our children and very helpful and welcoming and I felt genuinely interested in talking to us. As the course of our evening went on the restaurant became extremely busy and Caroline took it in her stride. She was amazing and faultless at the same time as being friendly and attentive. As someone who has worked in the hospitality for over 20 years it was really nice to see someone who clearly cares about their guests and enjoys the interaction with humans which seems to have been lost in the hospitality industry. Caroline was the best server I have had in years and is a credit to the company. Our food was also lovely and served within a decent timescale given on how quickly the restaurant got busy. All the staff I have met so far in my stay have also been wonderful and accommodating and friendly. A great place to stay!

25 Oct 2025
"Simply wow!"
I had been staying at this hotel for last 3 months, each stay being at least 3 nights.
This hotel ticks all that is important: location, cleanliness, comfortable bed, amazing food in their restaurant, and last but not least, an amazing staff! I believe that during my multiple stays I met almost everyone working here, and all of them were just outstanding! Nothing was ever too much to ask for, and they would go above and beyond to make sure I was comfortable and looked after.
Premier Inn in Bracknell became my home away from home thanks to people that make this place an exceptional one!
Special thanks to the chef, I will definitely miss your seabass 😉

21 Oct 2025
"Do not eat here"
By far the worst mixed grill I have ever had!!! The waitress was excellent poor lady had to deal with the atrocious food being served 4 people sent food back my food was just shocking didn’t send it back because I felt sorry for the waitress

19 Oct 2025
dawnjc1973
Leamington Spa, United Kingdom
"Fantastic Stay, wonderful staff."
Stayed at this fab hotel while going to Ascot Races. What a little gem, great location,great new restaurant “ The Social” and just brilliant staff. Big shout out to the lovely Caroline who really is an asset, she was so helpful and so knowledgeable she really did help us out with directions and transport and just a brilliant member of staff. Will definitely stay at this hotel again when we go to the races. Thank you all for a fab stay.

10 Oct 2025
J9541FVmichaelh
Madeley, United Kingdom
"Hotel Great, Staff Superb and well located"
We arrived as a party of six to visit Legoland over the weekend
The reception was staffed by a really friendly guy, who was quick and efficient, taking the tim to make sure we had everything we needed and booked our meal plan
We settled into the room which was plenty big enough and if the same standard you expect at Premier Inn, it had all that we needed and was spotless and in good order
We didn’t fancy heading out as we had had a long journey and although not always brilliant for dinner, the restaurants are very convenient
This premier inn restaurant definitely bucks the trend. We were greeted by Caroline, who from the start made a great impression, she attentive but not overbearing. Our order was taken quickly and efficiently. The menu was quite good
We didn’t have to wait long and the food arrived and much to my surprise and delight, the food was really very good, all well cooked but what stood out was the attention to detail, the extra touches that showed someone with talent had prepared the meal, not just thrown it together like at many pub type venues
Caroline was exceptional, probably the best and most attentive table service we have had in a very long time. I said to Caroline that what she had provided for us, was table service should be like
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