Bedford Town Centre (Riverside) hotel

The building and room was very clean. Checkin was quick with the self checkin service. Only problem is the walls are paper thin I could hear the room above coughing and the room next to me talking and giggling most of the night.

Nice location but let down by lack of its own deficated car park. Yes there is chargeable parking available locally at the River centre multi story (at a reasonable rate too) but anyone with a larger (and particularly wider) car than a medium sized hatchback or saloon needs to be very careful getting in and out if the park (and also between levels) as the entrance, exit and level ramps are all quite narrow and have very high kerbs waiting to take chunks out of your wheels. The roadways being narrow, these kerbs are also very hard to see once you've begun your turn in. Oh yes, and on exit, avoid using the left hand of the two exit barriers at all costs (see above warning about high kerbs if doing so). Much easier and safer to wait a little so you can go straight out the right hand barrier without needing to turn in. Room was ok, if a little snug for a family of four, and the staff helpful and cheerful.

The Company I work for booked me at the Riverside while I work at the Bedford branch, from check up until the next before I check out, all the colleagues here have been phenomenal! They have made my stay feel extra special, they are always cheery, even when they are dealing with guests that are in my opinion rude and disrespectful. I wanted one night to take my food up to my room they prepard it beautifully and even offered to bring it up to my from, all the food is delicious! One particular lady I let her know I had made a mess without meaning to, she made sure I didn't feel ashamed, and said it will be all cleaned up. this evening I come into my room and she left me some goodies with a lovely note that actually brought tears to my eyes, I hope she reads this and knows she is an absolute treasure x The only one thing that was not anyone's fault I struggled with was how warm the room is, but on the plus side at least it'll be perfect for when those cold nights settle in. I highly recommend staying here, I thoroughly look forward to coming back. ✨️

Very clean room with view of the river, lovely squidgy bed. Food in the restaurant was delicious and catered for food allergies too. Staff friendly and would stay here again.

Spent two nights here at the end of August, was really impressed with the location, we did pay a little extra for a river view too which was very nice, not that we spent much time looking out of the window at the river! The beds in all Premier Inns are very comfortable but the rooms can get a little warm. All staff were very pleasant, knew their job and got on with it. Bar area very comfortable as was the breakfast area. Absolutely no complaints with any aspect of the stay and would book again without hesitation.