Bedford Town Centre (Riverside) hotel

ta-ratings-img(590 reviews)

    A tranquil riverside location in the heart of Bedford, handy for historic Bedford Castle, Priory Country Park and Bedford train station

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Rooms with a view

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Parking at Premier Inn Bedford Town Centre (Riverside) hotel

    Our rooms

    Standard double

    A super-comfy bed, power shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    See all facilities

    Standard double with a view

    A great view, super-comfy bed, power shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Bedford Town Centre (Riverside) hotel

    1-2 of 590 reviews

    "Shocking."
    Abysmal stay. Check in was from 3pm, I got there at 3:15pm and was told my room wasn’t ready, despite me only needing a double room. Reception didn’t offer to move my room, so I had to wait for 40 minutes until my room was ready. The room was comfortable, but on the third day of my stay I requested a room clean with reception at 7pm. Upon my return to my room the following day at 8pm, my room hadn’t been cleaned. We requested fresh linen down at reception, saying that I was happy to clean the room myself- this was a mistake as the gentleman on reception was told to “not help yet”, leading me to wait a total of 50 minutes for simply some fresh linen. Me and my friends were offered a free coffee by the receptionist, but upon collecting that free coffee the same receptionist asked if she “could help us”, and that if we hadn’t payed for the coffee it would be “added to the tab on the room”. After all of that time, we went back to the room and a pile of fresh line had been put on the bed. One would think that 50 minutes would give the staff enough time to make one double bed. I will not be returning, the staff are overworked and undertrained. I do not know how a brand as “successful” as premier in maintain a positive reputation, they do not deserve it.
    "Chloe K What a Star."
    Chloe who check us in. All 5 of us. Was very helpful and very kind I would definitely recommend staying with you guys again just because of her. She is an asset to you treat her well.
    "Very kind staff !"
    I had a lovely experience, very kind staff. Chloe who helped me a lot was very kind and always had a smile on her face, thank you for your help during my stay!
    "Beware"
    Do not stay at this hotel . This place is fraudulent, do not give them your credit card. I repeat do not give them your credit card.
    "Overnight stay"
    Me and my daughter stayed in the hotel on Thursday, and was treated really well, Joanne was very helpful, friendly, cheerful. The room was very clean, and tidy.

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    Bedford Town Centre (Riverside) FAQs

    Hotel contact information

    Phone: 0333 234 6520