Jersey St Helier (Charing Cross) hotel

Location excellent, spacious bathroom and room, though the carpet is very very shabby and the decor is drab. Bed was comfortable. Air con was noisy and had to complain and was told that they would mute it but on my last night it was noisy again. After my second night and second evening meal I became very unwell. I had eaten prawn cocktail as a starter and sea bass smothered in pesto sauce as a mains. That night was the worst I have ever experienced with severe stomach cramps, vomiting and the runs. I was unable to go on my pre booked sailing to the island of Sark which was so disappointing. I spoke to a manager and he said that I probably had contracted a bug before I came as their hygiene protocols were stringent. Needless to say I never ate in there again but subsisted on dry baps and jars of apple sauce to fill them along with bananas all purchased in the very handy Co-op right below the hotel. On my second last day the bins were not emptied in my room though the towels were changed and bed made. I put the stuff in a poly bag and dumped them in a bin outside the hotel as there was a banana skin in the bag and that is not something you want to be there for 2 days. I think that the hotel requires a bit of refurbishment. It certainly was not cheap at £147 per night room only in a standard room.

Windows don't open so rooms are hot and stuffy. Supposed to rely on aircon but this is noisy and keeps switching off. Find somewhere better.

Only stayed for the weekend but staff were very accommodating especially Dave the Duty Manager. Breakfast was standard for Premier inn, Hot food and cold food was all good Had 1 meal in the evening and it was all very nice, Props to the chef on duty that night

Very good, lovely room,staff are very nice,its nice and quiet at night time/day,very nice atmosphere,good prices, lovely food, jersey, charings cross

Atmosphere was great nice clean hotel and great staff, will come back and spend a few more days in jersey. Hotel is recommended