Jersey St Helier (Charing Cross) hotel

ta-ratings-img(704 reviews)
  • Premier Plus rooms

Sandy beaches, historic sites, and exciting attractions – all without travelling abroad

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Parking at Premier Inn Jersey St Helier (Charing Cross) hotel

There is no on-site parking available at this hotel. However, chargeable off-site parking is available nearby at Sand Street car park (JE2 3QG) at £0.87 per hour. Free parking is available from after 5pm until 8am.

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

Thyme Bar & Grill
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Jersey St Helier (Charing Cross) hotel

1-2 of 704 reviews

"Good location"
The hotel is situated in the centre of St Helier, easy walking to lots of pubs, cafes, restaurants and shops. It is clean and the staff were friendly and helpful. The room was clean and functional, with tea and coffee making facilities and a hair dryer. Bed was comfortable and bathroom was ok with over bath shower, two bath towels are provided but you can request a change once used if required. We did not try the restaurant for breakfast or evening meal as we were visiting our son, eating out with him and his girlfriend but it looked busy. Prices are OK they even serve beers at £5.50 for an IPA. The reason for my average score is that on Sunday morning, early, we were woken by the sound of children shouting, jumping up and down and running up and down the corridor. This was on the same floor as reception and the restaurant, so must have been heard by staff, but nothing was done. It just spoilt out experience somewhat, as we had wanted to lie in after a hectic Saturday touring the island and a great night out in some of the pubs. We would probably stay again or try the other one down the road.
"Great Place To Be!"
Excellent location - 5 mins walk from Liberation Square Bus Station. The room and bathroom were spotlessly clean and extremely quiet, peaceful and relaxing. Breakfast offered an excellent selection, in pleasant surroundings, with minimal interaction from the staff (that's a plus by the way - I do so hate it when your meal is interrupted every five minutes by well meaning staff enquiring "Is everything alright?") I'd definitely stay there again.
"Superb"
Brilliant. Staff were lovely. Cameron and August were very polite and friendly. Made me feel very welcome. Food was delicious and very reasonably priced.
"Some positives, but generally underwhelming"
The hotel has an extremely convenient location, less than five minutes walk from the bus station, which is a real selling point. It is also quiet, so no real need to worry about excessive noise, either. Beds very comfortable, and plenty of hot water. Overall, the rooms are bog standard Premier Inn rooms, with everything that this entails. The hotel is clearly very understaffed, as other reviews have already mentioned, but this seems to be part of Premier Inn's business model, nowadays, along with including prominently-positioned posters endorsing identity politics, which is also grating, given how little pride seems to be taken in actually being a hotel. We didn't eat here, there are plenty of other options within walking distance, so can't comment on the restaurant. I do feel the brand as a whole has headed fairly steeply downhill since the pandemic. You feel this more and more, the longer you stay. For instance, the failure to clean the room, despite having asked for it to be cleaned, would not be a factor, if you were only staying one night.
"Lovely central location"
Convenient inner town location with plenty of shops, bars and restaurants in walking distance, hotel staff were very friendly and room was clean, comfortable and quiet. Lovely central location, would definitely use again and highly recommend to anyone visiting Jersey

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Hotel description

You can look forward to an unforgettable island holiday at our Premier Inn Jersey St Helier hotel. Explore the history of the largest of the Channel Islands with a visit to Elizabeth Castle. Experience live displays and battle re-enactments - complete with soldiers and cannon fire - before visiting the nearby Maritime Museum. Make the most of your stay with a trip to St Helier Beach, and enjoy a bit of boat-watching at the St Helier Harbour. Kids will love a visit to the exciting Jersey Zoo, and the Valley Adventure Centre is a must for families and thrill-seekers. However you spend your days in Jersey, why not start your evenings with a meal in our in-house Thyme restaurant?

Hotel contact information

Phone: 0333 234 6555

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.