Jersey St Helier (Bath Street) hotel

ta-ratings-img(113 reviews)
  • Premier Plus rooms

In the heart of St Helier, close to Elizabeth Castle and some of the best beaches in Jersey

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

In the heart of St Helier, close to Elizabeth Castle and some of the best beaches in Jersey

  • Premier Plus rooms

Parking at Premier Inn Jersey St Helier (Bath Street) hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn Jersey St Helier (Bath Street) hotel

1-2 of 113 reviews

"Shout out to Alan"
Great warm friendly reception. Alan was fabulous and helpful and did more than expected to make our stay restful and comfortable. Highly recommended Appreciate the extra mile he went to accommodate us His interaction with staff is professional and respectful too
"Up the Service"
This hotel needs an update in servicing. Kiosks broken on arrival - so why send me a QR code to scan. ‘Oops’ signs in lift for the four nights we were there. Restaurant - don’t bother. We tried to eat one night - 50 minute wait and ‘sorry, we have no fish, no steak, no chicken’. But we do have all the desserts. So we left. And why do I have to ask for my room to be serviced? I pay for it so just do it. And when I asked for the room to be cleaned - ‘oh, we are only doing bins and towels today’. GET A GRIP. This is a hotel chain not a hostel chain. Seriously not good enough. Shame really as the hotel is well located , quiet and clean. Hence three stars and not one.
"Alan on the reception desk five star"
We stayed here last week five couples for three nights ,to attend a family funeral We all had a rooms on the third floor the room was clean but pretty tired . The clothes hook on bathroom door was missing and paint work badly marked The plus side you get a good nights sleep in a premier inn bed. Alan on reception resolved any minor issues that any in our party group had.
"An ok place sleep, that’s about it."
Positives: Decent bed, clean enough, quiet. Negatives: The WiFi was an absolute joke. The ultimate WiFi was supposed to be able to stream? Don’t make me laugh, it was barely good enough to be able to use messenger. Should’ve been told at arrival one would have to tell the reception we’d like a room turn-over. Paid for the premium room for better WiFi and a coffee machine. There was a total of 2 pods when we arrived, two different coffees. When we finally realised we had to ask to have our room done we were thankfully given 4 pods of the same coffee. Next day, another room turn-over request but then nothing happened???? The card was placed back in our room but nothing was done inside, and ofc no more coffee. Stayed at a few premier inns and this one is the first I’ve thought I never want to stay at again, unfortunately. EDIT: Premier Inn didn’t allow this review to be submitted to TripAdvisor through their questionnaire because of “profanities”. The text above is copied and pasted from said review.
"Thankyou Alan, and your team for a fantastic stay."
Thank you for a brilliant stay, from the warm welcome by reception on check in, to the final goodbye on leaving. The standard of the room was very high, clean, and fresh. The bathroom was spotless. The room was very quiet during the night with a peaceful sleep. I stayed for 2 nights at the end of my time in Jersey. The staff were so friendly and made my stay enjoyable. Dinner on my first night was exceptional and to a high standard. I started with the chicken goujons, followed by a very tasty steak cooked to perfection. The meals at premier inn all over the uk are from the same basic menu, but the friendliness of the staff and the quality are what counts and here at Bath street they shine out......the bonofii cheesecake was one of the best I have had in a long time. Breakfast on both days was of a high standard with quality and choice. The whole stay was excellent and made special by the whole team....well done Alan and thank you again. I will definitely be back when in Jersey.

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

Jersey St Helier (Bath Street) FAQs

Hotel contact information

Phone: 0300 373 0053