COVID-19: Premier Inn update
Update on our hotels
Our hotels in England, Scotland, Wales, Northern Ireland, the Republic of Ireland, Jersey and the Isle of Man are open to all guests.
Safety and hygiene
The safety of our guests and team members is our number one priority. That's why we created our Premier Inn CleanProtect™ promise to ensure all our hotels are clean, safe and comfy for our guests.
Update on our restaurants
Our restaurants in England, Scotland, Wales, Northern Ireland, the Republic of Ireland, Jersey and the Isle of Man are open to all guests.
Safety and hygiene
Thanks to our generous serving of safety – the enhanced cleaning measures in place across our restaurants – you can dine safely and comfortably with us every time you visit.
Introducing Premier Inn CleanProtect™
Premier Inn CleanProtect™ is our enhanced hotel cleaning promise, designed to keep our guests and team members safe. It strengthens our existing methods by introducing additional hygiene and safety measures to help you rest easy from check-in to check-out.
A note to our guests
At Premier Inn, whether it’s our warm welcome at check-in, our ‘clean from top to bottom’ hotel rooms, or our all-you-can-eat breakfast to set you up for the day, we work hard to deliver the Premier Inn experience you know and love every time. Find out more about how we’re a Force for Good and why you can always stay with confidence at our hotels.
Everything you need to know about COVID-19 when staying in our Premier Inn hotels in Germany
Due to the changing COVID-19 regulations across Germany and different restrictions applying to each federal state, please make sure you check the latest guidelines for your destination before arrival. Any quarantine regulations must be met when entering Germany, and keep in mind that these requirements may change at short notice.
As local travel guidance can change at short notice, please make sure that your reasons for staying are in line with the latest guidelines at the time you’re due to arrive. Our Premier Inn hotels also reserve the right to contact the police and/or local authorities if we believe a stay isn't legally permitted under these guidelines.
Our flexible rates let you amend or cancel your hotel stay, which is good to know when circumstances are constantly changing. If any trade fairs in Germany are cancelled due to COVID-19 restrictions, we’ll do our best to rebook stays, as well as any group bookings. Guests with bookings in areas where travel has been impacted according to the World Health Organisation will be refunded. For more information, please get in touch with our Premier Inn Guest Relations Team at email@example.com. We’ll do everything we can to resolve any issues with your stay.