Glasgow (Paisley) hotel

Absolutely delighted with our stay at the Premier Inn Paisley! While the hotel hasn’t yet been refurbished, it was still spotlessly clean, comfortable, and excellent value for money. The room was spacious and well-maintained, with a wonderfully comfy bed and everything we needed for a great night’s sleep. Despite being a little dated in décor, everything worked perfectly—from the powerful shower to the heating and lighting. What really made the stay special was the staff—so friendly, welcoming, and genuinely helpful. Check-in was smooth, and every team member we spoke to went above and beyond to ensure we were comfortable and had everything we needed. The location is convenient for Glasgow Airport and nearby public transport, and there’s ample parking on site. We had a great meal at the attached restaurant, with a good range of options at a very reasonable price. Breakfast was hearty and set us up for the day. Overall, a warm, friendly and reliable experience—Premier Inn Paisley continues to deliver consistent comfort and service. Looking forward to returning, especially once the refurbishment comes along! Five stars from us.

Room too hot- no air con. Family had terrible sleep for 3 nights despite using a fan. Temp 26 degrees, dropped to 24.5 degrees with window open. With window open, loud sound of planes landing/taking off at Glasgow Airport. Food good but restaurant understaffed, staff struggling (but very friendly, and apologetic). Hotel appeared understaffed too with reception desk typically unmanned.

We had booked a weekend stay for an annual event, but sadly had to cancel due to an unexpected family bereavement. Thankfully, our booking policy allowed us to amend our stay within 18 months, so we planned to rebook for the following year. Since the online system only allows bookings up to 12 months in advance, I called the hotel directly. I spoke with Christy, who was incredibly kind and understanding. She offered to set a reminder for herself to update our booking once the dates became available. True to her word, I received a new booking confirmation just a few days later, along with an invoice clearing our original stay. It was such a relief to have this handled so smoothly. We had other travel plans that same week with a different provider in Edinburgh and are still chasing support through online chats. The contrast in service was stark. A heartfelt thank you to Christy for being the compassionate, human voice we needed at a very difficult time. Exceptional service like this deserves recognition.

We were there to attend a funeral the next day. We were asked when booking whether it was Business or Pleasure trip. They should have a third option for people attending the likes of a funeral which is neither business nor pleasure. We were particularly impressed that the Blue Badge spaces outside where monitored which is the first time we have seen this at any hotel. As a disabled person I rely on getting parked near the front door and often find several vehicles parked in the disabled spaces without displaying a Blue Badge. The food was good and the room very comfortable.

Tv not working, pub not open for drinks opening hours 6am to 11 and 1730 to 20.00 facilities apart from the room inadequate. Would not stop here again not a good advert for premier always stopped here and always use premier in not happy with this