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Falkirk East hotel

ta-ratings-img(658 reviews)

    Just 20 minutes from Blackness Castle and a 5-minute drive from The Kelpies

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Exterior of Premier Inn Hotel Falkirk East showing car park

    Location

    Beancross Road, Polmont, Falkirk

    FK2 0YS

    Sat Nav Directions:FK2 0YS
    What 3 Words:///trains.dawn.motel

    Directions:

    Transport and local information:

    • Stirling Castle

    • The Falkirk Wheel Tourist Attraction

    • Falkirk and Stirling Shopping

    • Polmont Train Station 1 mile

    Parking at Premier Inn Falkirk East hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Falkirk East hotel

    1-2 of 658 reviews

    "DO NOT STAY HERE. Not covered by good night guarantee and temperature overnight was 29.5 degrees."
    Terrible night stay. When we arrive the window was open and fan on. They were aware the room was hot. Had to ask for an extra fan as the room was so hot. It didn’t help. It had been 19 degrees during the day and was 15 degrees overnight. The room temperature was 29.5 degrees at 3.30am. No one got any sleep. I thought we would be covered under the Good Night Guarantee. But apparently not as it states that there is no air conditioning when booking. But honestly it’s Scotland. Who would think you needed it! Utterly appalled by this. The reception were made aware of this problem at 11pm. The room is not fit for purpose if no one can sleep. DO NOT STAY HERE.
    "Poor restaurant"
    Don't expect to be able to eat at the restaurant attached to this Premier Inn unless you have booked. One and a half hour wait to be able to eat as a "walk in" (guest at the hotel). And there doesn't seem to be anywhere else to eat nearby.
    "Mouldy Pillows."
    Avoid this Hotel at ALL costs. Checking in took ages because the receptionist wasn’t about. Mouldy pillows 🤢 Shocking!
    "Only go if you have to."
    A stay out of necessity. Every year we compete in the Scottish athletics championships. This hotel is the most convenient. The temperature in the rooms is excessive! Two fans blowing dust all over you and just circulate the heat! Last year there was no restaurant (went to the amazing Italian down the road), this year a partial restaurant. Good food and lovely staff. We are going to save up and go to alternative accommodation next year. The heat is unbearable. It’s a relief to go into the corridor.
    "Too damn hot!"
    Room was unbearably hot. Fans in the room kicked out dust and fluff and bathroom extraction wasn’t working so heat from shower added to it. Signs at reception offered sheets instead of duvets as a cooler alternative should have been a red flag too. 2 nights of abysmal sleep . Staff did what they could but are not allowed to organise refunds. Go through customer service to be told that as the hotel is not advertised as having AC it’s excluded from their ‘Good night guarantee’. There are AC units in the room but they only heat apparently. I think premier inn aren’t being honest and continue to take guests money knowing they won’t be refunded.

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    Hotel contact information

    Phone: 0333 777 7936