Birmingham South (Rubery) hotel

Overall very poor. We had three nights and one day our bed wasn't even made after requesting the room to be done. Old Premier Inn needs demolishing!

Well where do I start, this hotel doesn't have air conditioning, which I understand and fans were provided, however the sockets by the bed have been replaced with USB ports so good luck using a fan to keep you cool while you sleep. (27.5c at night is not nice.) Went for breakfast, didn't have all of the vegan options (sausages, or sunflower spread), it took 40minutes to get are food, at while point they said the kitchen wasn't working properly and everything was being grilled. (Would have been nice to have been told this before we paid). We asked for another plate of food each at 9:45, we were told they would need to check with the kitchen if they were ok to make it. (Considering unlimited breakfast is until 10:30 on a week day) The second serving came out and was less than half wht we originally ordered. When I went to get toast, 4 plates were dirty, I put these to the side, which the hostess placed back on the clean pile. Toilets in the restaurant were disgusting, dried urine over the floor, disgusting countertops that hadnt been cleaned, same with the toilets. Cigarette bin outside the hotel was broken with days worth's of cigarette ends dumped in a corner, from staff and patrons. Worst Premier Inn I have ever stayed in, avoid at all costs, worth spending extra to go to another one. Positives - Mega Bowl, Cinema and large Morrisons with a cafe.

Room ventilation is rubbish the room temperature stayed at 31 degrees all night even with fans going all night apart from that the mattress was the best we have ever had at a premier shame we couldn’t sleep because of the heat

I stayed overnight in the Rubery Premier Inn due to it's proximity to where I was working the following day. Unfortunately it was one of the hottest days of the year, and as this is an older Premier Inn there was no air conditioning in the room, which made getting a good nights sleep difficult, in spite of the good quality of the bed.

Quiet hotel, ideal for an overnight stay. Very comfortable beds. Great value for money with the meal deal for dinner, and free breakfast for children. Friendly and helpful staff.