Loading...

Addlestone hotel

ta-ratings-img(706 reviews)

    Just a short stroll from Addlestone train station, and close to Thorpe Park and Chessington World of Adventures too

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Location

    Station Road, Addlestone, Surrey

    KT15 2AH

    Sat Nav Directions:KT15 2GL
    What 3 Words:///ample.class.apply

    Directions:

    Transport and local information:

    • Addlestone train station 0.2 miles

    • Thorpe Park resort 3.5 miles

    • Chertsey Meads 1.7 miles

    • Chertsey train station 1.7 miles

    • Kempton Park racecourse 7 miles

    • Chessington World of Adventures 9.6 miles

    Parking at Premier Inn Addlestone hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Addlestone hotel

    1-2 of 706 reviews

    "Room would be nice if cleaned"
    There was a red stain on the bed think it was blood so I explained to the women at reception who was very rude I explained about the stain she said do you want a deep clean or normal I just want my room to be cleaned so on the first night I had a few cups of tea so there was dirty cups on side no tea bags left when I come back later that day to find they had empty my bin and that was it dirty cups bed not even made is that how all customers are treated one thing the breakfast staff were lovely my family live next door we all went for breakfast they was so nice and friendly
    "Never again. Unsafe"
    We arrived at the hotel to be greeted by a horrible smell on the stairs, looked like a yellow round wee stain and really stank. The whole corridors were not hoovered and heavily dusty. Room was filthy, dirty bath, dirty cups, not seen an hoover in weeks, fingerprints on everything and water left in kettle. We was woken up by a person running up and down the corridor in there underwear screaming that they had just been robbed of their phone. They didn’t want any police involved and it was all a bit shifty. One can only speculate what was happening in that room! A receptionist arrived saying that “they know this visitor” and entered the room with the half naked person. This left me a feeling unsafe. The door lock leading from the stairs onto our floor (floor 2) was broken so anyone could enter from the stairway or even the lift. We complained at the front desk who wasn’t surprised by this. Never again. Avoid at all costs
    "Staying for work"
    Staff at reception were very helpful and got me booked in very quickly! I would highly recommend to anyone wanting to stay here!
    "Rude manager ayoup"
    When I first arrived, the manager ayoup and a lady were sat on their phones on the sofas. I asked for help with check in, ayoup huffed as this took him away from his phone. I had to take him away from his phone 4 times which he clearly wasn't happy with, you could tell by his face. He was rude, unhelpful with terrible customer service skills. The room was ok, pillows weren't the best but it was so quiet and the curtains are great so it's really dark in the room even though it's light out! We had a great sleep. WiFi that you pay for was terrible! We had breakfast, there were no bowls, no bread, no cutlery and the hot food was very undercooked. I wouldn't return here!
    "Fantastic desk"
    Stephy has got to be one off the nicest person you will ever meet . Very calm very helpful doesn’t matter how much the guest me. Be so tied and missable he still manages to put you at ease . I have been lucky to stay in many hotels around the world be it 1 star or 5 stars . Your company is blessed to have him in your Employment

    See Reviews

    on tripadvisor.com

    Traveller reviews brought to you by

    Location

    Sleep Quality

    Rooms

    Service

    Value

    Cleanliness

    Write Review

    Hotel description

    Hotel contact information

    Phone: 0333 234 6439