Northampton West (Harpole) hotel

Typical premier inn style. Everything clean and how it should be. Had a large fan in the room which was greatly appreciated as visited in the heatwave. Husband uses a wheelchair so negotiating through doors was a problem particularly in the adjacent beefeater. That itself was a let down, large meals that weren't of particular interest for pur age group. Soup and a roll woukd have done but couldn't even get any small or child portions. Just had a pudding so was a bit disappointing.

We booked this for 2 nights First impression as we walked through the entrance to reception area the entrance was filthy glass doors were filthy cobwebs and cigarette butts , the grounds were covered in empty bottles cigarette butts and rubbish, one member had her head buried in her phone and never even acknowledge us. The room was so hot we couldn't sleep ,there was a free standing fan but it just moved the hot air around, we didn't want to return the next day , we stayed out until as late as possible, the bed was comfortable and the shower was great

A hastily dug shell scrape was better than this soulless dwelling. The staff were as miserable as Angela Rayner at a Unite vote of confidence meeting. The staff all had a cloud of doom hanging over them. A death row prisoner waiting for the guard to throw the switch on the electric chair would be more cheerful than this ensemble. The welcome was all but non existent, charisma bypass one and all. The staff looked like they had been press ganged into being there or serve on the Ukrainian front line. No aircon in the room made sleep only possible through exhaustion. I now know how Alec Guinness felt in that sweat box in the movie 'Bridge Over the River Kwai'. The hotel should be shut down until aircon units are fitted in the room window space. Wi-Fi was very slow and kept disconnecting. Food was served at the adjoining Beefeater restaurant. The building reeked of dampness and was almost as stiflingly hot as the hotel. No smell of food at all, probably due to the food being precooked and microwaved to give it heat. The whole experience was unforgettable, unfortunately. We definitely won't be back. Find a homeless encampment if you can, at least the visiting NGO do gooder will give you a smile.

Very friendly and helpful staff plenty of parking, room good size very clean, being updated while we was there, no sure con but did provide a fan. Yes I would go back

Everything clean and tidy. Friendly helpful staff. Food in nearby Beefeater good. But Duvet too high Tog rating making sleeping difficult.