Birkenhead Town Centre hotel

Cheapest hotel on the Wirral. I thought it would be the same as other Premier Inns but this one is tired. Bed not very comfy, too hot all night, hairdryer not working, electrics hanging off the wall. Masses of room for car parking outside but you get charged for it. Air con works after a fashion but goes off every 6 hours, windows don't open. Smelly public areas. My room was fairly clean even though it was tatty. If using the car park pay at the machine otherwise you don't get your discount. Wetherspoons one block away does a good breakfast at half the price. The hotel is handy for central Birkenhead and public transport but I won't stay there again. The Glen Affric brewery is open at the weekend in the evening. The beer is very good.

Upon arriving there was no one at the desk. There was a button to press for someone but that had been removed? Started trying to check in on touch screen but seemed to be hassle, touch screen not very touch sensitive. Someone came over in the end. They started checking us in but that had leave us to someone else as there seemed to some sort of agro going on with what seemed to be a drug user and her sneaking someone else into her room? Wasn't really a great look for the hotel and made myself and my partner feel little uneasy tbh. I'm glad I didn't have kids with me. Had to watch the lady mouthing off as she stuffed her pockets full of free coffee and tea near the reception door! Finally got checked in with the other member of staff and went to our room. Took the stairs as we didn't want to be in the loft with the woman that had been causing all the commotion. Went on a night out. Came back and easily got through front doors with out key and there was a friendly member of staff. Room was a lovely temperature. Great bed and bedding. Didn't sleep that well but I don't think that was down to anything in the room. Curtains were great and room was very dark...which was great for the morning! Also, the late 12pm checkout has always been a bonus! What really made our stay though, was we decided to have breakfast there for the first time. We weren't sure how to go about it but a lovely blonde lady, we didn't see her name on her tag, but this was Saturday 4th October ....All I will say, is she went above and beyond to help us with breakfast. Explained we could pay there as we hadn't booked. She was more than attentive to our needs as we are both vegan. Just an all round lovely person, who, like I say in the title was a credit to the hotel as a staff member. The breakfast was absolutely lovely.....not often you see vegan bacon on a menu anywhere and all you can eat for £10.99 was a bargain ....and we weren't frowned upon for filling out plates for that! Look forward to coming back!

This Premier was only 5 minutes walk to Hamilton Square where about 10 trains an hour run into Liverpool with a good choice of stops for main attractions, which is why we chose it. The Inn itself was as I would expect, but the staff really were very good

Katie and mark at the front were very welcoming especially since I didn’t know if I was in the right hotel in the first place super friendly and helpful.

Nice local location. Bar area we didn't use but looked lovely and the food smells were rather nice. Room itself was as you'd expect from a premier inn. Bed was big and comfortable, extra pillows available. Air con was good, as well as the tea and comfy facilities. The room was also not as small as some other premier inns we have stayed at. The bathroom however was a different story. Good points .... hot water and good water pressure. Bad points ... broken shower door that got stuck every time it was slid open or closed. Mould on shower tiles. Broken vanity unit. Cobwebs / dust along the edges of the broken vanity unit, which was a lot! It almost looked like it was crumbling or held together with paper glue. No ventilation / extractor fan in the bathroom either.