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Whitstable hotel

ta-ratings-img(1395 reviews)

Close to Whitstable Beach Front and Whitstable Harbour

Hotel FacilitiesSee all

Free parking

Breakfast

Seaside Location

Restaurant

Free Wi‑Fi

Accessible

Close to Whitstable Beach Front and Whitstable Harbour

Location

Thanet Way, Whitstable, Kent

CT5 3DB

Sat Nav Directions:CT5 3DB
What 3 Words:///grad.scoots.field

Directions:

Transport and local information:

  • Whitstable Centre

  • Seasalter Golf Course

  • Canterbury Cathedral

  • Whitstable Train Station 1 mile

Parking at Premier Inn Whitstable hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Restaurant

Premier Inn restaurant
Breakfast

Reviews for Premier Inn Whitstable hotel

1-2 of 1,395 reviews

"No Stock......"
Staff were friendly but the hotel needs updating. No air conditioning, and rooms are very stuffy and hot. No water available in the vending machine or in the restaurant, no wine, only 1 type of beer available, staff apologising for lack of stock. In this warm weather you would expect a hotel to at least have a stock of water, but they had nothing and recommended me to go to Aldi or M&S to get water.
"Air con units would be good!!"
We booked a 3 night stay to visit relatives in the Kent area. The staff were very friendly, polite and helpful but unfortunately that is the only positive point of my visit to this PI. After the 1st sleepless night because of the heat, we realised the water from the shower was rising above the ankles and not draining as it should and on closer inspection the plug hole was absolutely rammed with previous guests hair. (This was quickly dealt with after staff was informed). However the biggest concern is the lack of air in the room. Windows only open 2 inches which really doesn't clear the window frames so they might as well remain closed. Fans are provided but they only circulate stale, warm air and are very noisy so no sleep. Turn them off and within minutes you are sweating, night clothes sticking and hair plastered to your face so no sleep. In the end we left a day early not being brave enough to face another hot, sleepless night. For goodness sake it's 2025 get some air con units fitted!!!
"The hotel needs updating."
The hotel decor was very dated and did not meet the standard currentlyb advertised by Premier Inn.. Bed was not great. Shower was an over the bath with a shower curtain. Shower ran hot and cold. The bath was also very high so could be difficult for some people to get into. No handrails in Shower. No air-conditioning and fan provided didn't do a lot.
"Premier Inn. Whitstable. On a hot day."
The room was perfect apart from being extremely hot. I accept that it was on the hottest day of the year but air conditioning would have been very welcome. A fan had been provided. If you are placed at the end of the hotel it is advised that the walk to the later rooms is quite long especially with luggage on a hot day. There is also no lift which is specified on the website. The hotel is only on 2 floors though. Staff were attentive, car parking easy and hotel very clean. Overall a good experience to be expected from Premier Inn. Very short drive to Whitstable and other coastal attractions.
"Disappointing and in need of a refresh"
I have regularly stayed at PI over the years and have never felt the need to write a review as they have always been good value and perfectly acceptable. This hotel however has gone down hill. When you arrive you first see a dilapidated and closed Beefeater. The hotel is now tired and in need of a refresh. There is no air conditioning and the rooms are cooled by a noisy fan and furthermore the toilet wouldn’t flush unless you allowed a long time for the system to fill. There was also not a rubber mat in the bath which made having a shower treacherous. Breakfast is now served in a small dull room and as a vegetarian the options were limited. Very disappointing and not what I expect of PI.

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Hotel contact information

Phone: 0333 321 9145