Sittingbourne Kent hotel

Very nice stay at sittingBourne premier inn, just find when I use the towels after a shower I get bits of fluff stuck on parts of my body.

It was a hot weekend, no air conditioning and the shower run hot & cold so was difficult to shower under. Work was being carried out in public areas, so all in all, not very satisfactory & nothing good to say.

Good all round experience the night staff member in particular was superb very friendly and professional in terms of greeting upon arrival and cheerful whenever we returned from visiting friend

My recent overnight stay at the Premier Inn Sittingbourne in early May was unfortunately marred by an unwelcome eagerness to usher guests out. While the room itself was a good size and clean, the overall experience felt rushed and intrusive. I had opted to pay an additional £15 for an earlier check-in, allowing me into the room an hour and a half before the standard time. This seemed to imply a degree of flexibility, yet the following morning told a different story. Despite check-out being at a reasonable midday, I was disturbed twice by housekeeping staff knocking loudly on my door in the early morning. The second instance was particularly disruptive, as they let themselves into the room without waiting for a response. This aggressive approach to turning over rooms so far in advance of the official check-out time created a feeling of being pushed out. It was a far from relaxing experience and left me feeling like the hotel was more concerned with efficiency than guest comfort. For a hotel stay, particularly one where an early check-in was paid for, this kind of pressure to depart is simply unacceptable.

The staff were very helpful and friendly, and the room was clean with a comfortable mattress, but oh so spartan! One glass cup per person had to serve as a tea or coffee cup as well as a mouth rinsing vessel. Only one hand towel and one bath towel for a two person booking. No toiletries save soap nailed to the wall of the bathroom. On the plus side, coffee and tea bags were readily available from reception.