Manchester City Centre (Arena/Printworks) hotel

I booked this hotel on the 27th June has me and my son was going watching the cricket at Old Trafford cricket ground and decided to make a night of it,on booking the room ( twin) the price we paid was £76 I thought it was a bit expensive for a Sunday night but took on board the cricket was on man united were playing at home against arsenal so has a event was on is usually why price is higher,to my dismay couple of days had passed and the price went down to £42 Inot being funny but that's £34 difference to which I felt very agreived by even on the day of arrival it was only £59 so in future I think this will make me think twice about using premier Inn I have never heard of the price reducing. Check in - Check in was bit of a faff I checked in on line and thought it should be straight forward I offered up my phone to the QR scanner which didn't work I had to put my booking reference in the foyer was quite full and only one member of staff that seemed stressed we finished the process eventually our room was room 307 . Room - We made our way up to the room as we entered the corridor to our room there was a very strong smell of cannabis,not a good start really in our room you couldn't smell the cannabis but on coming out of the bathroom you were hit with the smell I reported this to reception to which his reply was I will get someone to come up and spray the corridor which I think should of been investigated but to my knowledge wasn't other than that the room was adequate nothing special think premier Inn could do with a re branding has it's looks tired. Bar - Having been to the cricket and being a long day we decided to go back to the hotel and have a night cap I noticed that there was a gentleman at the bar and me and my son but nobody behind the bar which I believe is open 24 hours we was waiting for around five to ten minutes and then a member of staff came and served us he apologised for the wait but said he was on reception has well which in my eyes is totally wrong has the reception and bar area were on separate floors all being it it is separated by escalators but it's wrong to expect one person to control both areas the bar area had a few patrons which seemed to be football fans to which we had a lively debate about the days activities. Deliberation - All in all this visit was a bit disappointing from the check in to the smell of cannabis to which seemed lack of staff,I have a room booked for a night in September to which may be the last time I stay at premier Inn to which I have stayed in for around twenty years and eventually worked at but standards are slipping and we are not getting value for money anymore sorry for the extended review but it's a honest one.Up your game it's truly needed.

My perants stayed here for 2 nights Doesn't look very appealing from the outside but inside it was a very nice . Inside very clean the staff were very helpful and charming . The hotel was clean . They really enjoyed their stay and will be staying again . Thank you very much.

Decent hotel, rooms not nearly so renovated as phots show but no problems. Remember to take a plug as not all rooms have a usb connection to use.

The staff were amazing - from when we arrived they were welcoming and knowledgeable. The room was lovely and clean. Breakfast was brilliant - plenty for veggies - again staff were amazing. Parking was right on site and cheap! The location was perfect - right in the city centre! Would definitely recommend.

Great location, old and tired rooms, great staff though. Chaos at breakfast when busy, car park left a mess all over my car from the roof ?, but otherwise ok stay. Wouldn't rush back though.