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Helston hotel

ta-ratings-img(1422 reviews)

    Explore the best of south-west Cornwall from this cosy corner between Falmouth and Penzance

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Exterior at Premier Inn Helston

    Location

    Clodgey Lane, Helston, Cornwall

    TR13 8FZ

    Sat Nav Directions:TR13 8FZ
    What 3 Words:///command.financial.lifted

    Directions:

    Transport and local information:

    • Camborne Train Station 11 miles

    • Penryn Train Station 10 miles

    • Poldark Mine 4 miles

    • Cornish Seal Sanctuary 4 miles

    Parking at Premier Inn Helston hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Whitbread Inns
    Breakfast

    Reviews for Premier Inn Helston hotel

    1-2 of 1,422 reviews

    "Not as good as previous stays………"
    The hotel and hotel staff were superb.On the other hand we had such a cold reception from an older certain female member of staff at breakfast on the first morning.We had booked breakfast at the hotel reception but it had not shown up on their computer and it seemed to be the end of the world for this individual.There must have been 20 spare tables.We had prepaid for the time we were there and this experience seemed to put a dampener on the start of our holiday.The restaurant is seriously in need of a deep clean and revamp.Food remnants and crumbs under every table from the previous night.
    "from.. KEITH RUDGE"
    We stayed here 3 times this year .and booked again for a week.The staff are excellent beds very comfortable and clean.all staff keep the good work up
    "Great stay with lovely Town."
    Very friendly helpful staff lovely comfortable bed and clean rooms, close to supermarkets, pubs and a good hub for discovering the Lizard peninsula.
    "Great hotel - shame about the miserable waitress at The May Tree"
    The hotel staff and room were excellent. The pub next door was understaffed but breakfast good. Avoid waitress Sandy - rudest waitress we've ever met. Spoke to us like we were dirt on her shoe.
    "Fire alarm issues"
    We’ve stayed here multiple times over the years and the staff are generally welcoming and lovely the only issue we had previously was with the cleanliness of the room. On this visit, we were put in a room with mould in the window and in the bathrooms, but it was eventually dealt with. The housekeeper was a brilliant lovely lady. The main problem was I requested a late checkout until 1:30pm and informed the staff I would be in a really important work call. At around 1:00pm the alarms in our room went off, initially I thought it was a drill, but it was triggered sporadically with no one warning, at least 10 times and it sounded like it was specifically in our room, as I couldn’t hear the main alarms outside. At some point we thought it was deliberate, and my son who is extremely sensitive to loud noise was really troubled by it. Having worked at hotels previously I am aware of the drill and fire alarm testing procedure and none of that was followed in this instance. The general vibe of the hotel has changed as well, which is so sad to see, hopefully this was a one-off glitch.

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    Hotel contact information

    Phone: 0333 003 1716