Abergavenny Hotel

Hier waren wir für eine Nacht auf Geschäftsreise. Man sollte vor 21 Uhr anreisen, da ansonsten das Restaurant neben dran zu hat. Wir kamen ohne Auto an und es wäre nur noch McDonald's als Alternative übrig geblieben. Das Essen war gutes Pub Niveau. Der Aufzug hatte leider nicht funktioniert. Das Zimmer war zweckmäßig, sauber und ohne größere Highlights. Allerdings auch keine Mängel. Das Frühstück war ok gewesen.

Sehr freundliche Angestellte und gute Lage des Hauses. Speziell das Pub in der Nähe, welches offensichtlich zum Betrieb gehört. Saubere Zimmer, viele Parkplätze vor dem Haus. Schöne Lage in der Nähe der Autobahn.

Sorry to say this about premier inn as I usually think they have everything right. We have stayed here numerous times but this time we were a little disappointed. It needs an upgrade as the decor is looking a bit shabby. Bathroom smelt of urine and some features needed replacing eg soap dispenser was disgusting, paint work peeling and worn. We did mention the smell to staff but not until we left as by the time we noticed the smell we had unpacked and we're settled so willing to overlook for just one nights stay but certainly not ideal. We have to say the staff here were very cheerful and welcoming so no complaints there. Just needs a to be freshened up. Room 206

Very clean and welcoming. Nothing was too much trouble and I would stay there again without any hesitation. Much better than I expected really and can’t fault it.

Denise our receptionist went above and beyond to make our stay all we could want. We had a small problem with the meal deal at the Brewers Fayre and Denise sorted out the problem, then she made sure we were happy with a complimentary offer which more than compensated and we didn't ask for. Throughout she was so friendly, helpful, kind and welcoming. What a great asset to your team!!!