Cwmbran Hotel

L'accueil a été très bon, tout le personnel est trés agréable. La chambre était très propre et assez grande pour 4 personnes. Le restaurant attenant est très correct et le petit déjeuner est varié et copieux. Petit bémol sur le pommeau de douche qui ne peut pas être décroché.

Stayed here over the weekend while in Cardiff for the Monster Truck Show and had such a great stay! The hotel was clean, comfortable and in a perfect location for everything we needed. A special mention to Courtney on reception who was absolutely amazing from the moment we arrived. So friendly, welcoming and helpful throughout our stay nothing was too much trouble and she really made the experience even better.

My wife and I was turned away from a empty restaurant at cwbran premier inn at breakfast time by a member of staff that looked and acted like she didn't want to be there even though we were a returning paying guest. When I complained I had a few emails saying my name wasn't on the booking,but they were quick enough to send me a email asking for a review 🙃 😅 .otherwise the stay was ok.

My wife and I stayed over after seeing our football team's final game of the season earlier on that day in Cheltenham. On arrival we were booked in by "Courtney", who is an absolute credit to the hotel. She was professional, efficent and friendly: she subsequently dealt with two or three minor problems immediately, as and when we spoke with her. The room's bed was very comfrotable and the curtains gave a good degree of darkness even after first light. We had a meal deal for evening and breakfast at the adjacent (Table Table?) restaurant. The dinner meal we were attended by "Robbie". What a delight to have someone who was so good at their job. He was attentive, courteous, efficient and consistently maintained a very high standard of service more akin to that which you would expect from a Michelin starred restaurant than a chain restaurant. He is a credit to the restaurant. For breakfast we wre attended by "Hendra", another delightful, cheerful and super efficient, professional staff member ho is also a great credit to the restaurant. All these staffmade our stay very warm and hospitable. Great Welsh hospitality at a good price. We would recommed this hotel and restaurant for a comfortable, relaxed and an enjoyable stayover.

My second stay here, and the externals had improved since last year- the car park was less rubbish strewn, and the reception desk was 'manned' more. I had cooked breakfast this time: poached eggs perfect most days, but first some reason on Monday they were very watery. Still beautifully cooked, though. Room was good: bed a bit high, but soo comfy! Generally quiet, but noisy guests one night.