Glasgow (Cambuslang/M74, J2A) Hotel

Mesmo padrão Premier Inn que encontramos durante toda a viagem pela Escócia. Internet ruim, quarto bom, poucos funcionários, mesmo café da manhã de sempre. Esse tinha o agravante de os corredores terem cheiro de mofo. Mas, as funcionárias eram gentis e muito boas. A internet é uma vergonha. Também ganhamos o estacionamento de cortesia, o que foi ótimo.

Great room clean and tidy. Comfy bed as always. Great location

Nice clean and fresh premier plus bedroom. The member of staff on the check in desk was very dour! Bedroom was nice and clean. The plus rooms are a recent addition to the hotel so are still in good order. The hotel is a stones throw away from the motorway but I honestly never heard any traffic at all.

We arrived with three bookings, several hundred pounds’ worth of optimism, and the naive belief that when you ring a hotel to extend a stay, they might actually… do that. Spoiler: they don’t. The extension I’d arranged by phone had been lovingly preserved as a completely separate booking, meaning I got to pay for it twice. When I raised this with the manager — fully expecting the kind of goodwill gesture that takes approximately 30 seconds to action — I was met with the hospitality equivalent of a shrug. Postpone it to another date? Absolutely not. Acknowledge it was their error? Not a chance. As for the rooms, I’m still puzzling over how these qualify as “Premier Plus.” Premier Plus what, exactly? Premier Plus tired carpets? Premier Plus décor from 2003? It’s a bold claim. On the bright side, we’ve now discovered exactly which Premier Inn in Glasgow we’ll never be staying in again — which is useful information for regular visitors like ourselves. Would not recommend. Would not return. Would, however, suggest the manager attends a customer service course. Premier Plus ones are available, presumably.

Room clean and spacious lovely meal next door