Falkirk (Larbert) Hotel

I travelled with my daughter for an appointment in Larbert, Scotland. The building was large, nothing special, and the room was basic. However, the staff are friendly and helpful. I would stay again, but I suggest given the prices charged, an upgrade is needed.

Comfortable stay, only a few minutes from the hospital which was really convenient for us as we were visiting my sick father. We were able to extend our booking and the very helpful martin on the desk ensured we stayed in the same room and made sure we were topped up with coffee, we definitely needed it!

On arrival, the outside of the building looks very run down, it could do with a paint. The car park is large, plenty of room for lots and cars, it does look a bit messy with lots of rubbish about. We had a double room, it was clean, probably could do with updating. It was a big room, had a comfy bed. There were a mirror with a light around it and a full length mirror in the room, but not one on the dressing table. No plug for your phone at the side of the bed. Bathroom had a bath and a shower,but not a detachable shower for your hair if you didn't want to get in the shower. The shower was powerful, and we had plenty of really hot water. Breakfast was great, plenty of choice. Staff friendly. We ate in the pub next door every evening and the food was lovely and a good price.

Firstly, I have to say the breakfast at the inn was excellent, friendly staff, great selection to eat, lovely dining area and everything was spotless, the cutlery was shining, it was that good! 5 star for that! The staff throughout the inn were all friendly, helpful and polite. The 3 marks, is the room, but to be honest the quality at all Premier inns over the last few years have declined terribly. They used to be so much better and nicer than a Travel lodge, but small details like a toilet paper dispensers rather than rolls, just isn’t nice. This room lacked seating, where they could’ve had space, there was one badly stained chair to sit on, otherwise you had a bed with only one pillow each, so not comfy to sit on, but if you’re spending days there (as we had planned for hospital visits) it wasn’t an area you could sit down and relax. I don’t understand why there couldn’t be a dining table, chairs and a comfy seat, there was room, even put it at the window if the sloping roof was the issue. The bathroom walls had mould, the bathroom floor was terribly uneven, warped and collected water in the sunken hole. The shower head wasn’t nice n clean and the overall appearance was very tired, and I prefer toilet roll; not dispensers. The supplied soaps were very good. Premier Inn, (not directed at any location in particular, just them as a whole) you need to drop the Premier or do better! Thank you to the staff at Larbert, you were all so lovely and helpful, the breakfast area and breakfast was superb!

No air conditioning, far too hot to sleep in. Was given fans to blow throughout the night. Made no difference. The noise of the fan added to the already uncomfortable sleep. Thermostat did not control heat in the room. Had little to no sleep during both days. Little ventilation in the bathroom, which caused more heat in the rooms. Walls were soaking in condensation. Paint chipping off walls and skirting boards. Cooked breakfast was absolutely vile. The continental breakfast was nice. Reception staff were friendly. The worst premier in. I have ever stayed in.