Worcester (M5,Jct6) Hotel

Das Premier Inn liegt direkt an der M5 und ist deshalb recht gut verkehrstechnisch angebunden. Das gilt jedoch nur für Autofahrer, denn der Bahnhof liegt weiter entfernt und auch zum Airport benötigt man eine gute Stunde. Das Hotel selbst ist ein zweigeschossiges Gebäude, das wenig Drumherum bietet, aber einfach funktional ist. Die Zimmer sind recht großzügig geschnitten. Die Betten durchaus beschlafbar und sauber ist es auch. Gleich gegenüber befindet sich ein Pub, den man abends besuchen kann und in dem es morgens auch das Frühstück gibt.

We paid for two family rooms, but were given standard rooms with an additional single bed and what can only be described as a toddler camping bed shoved in front of one of the bedside tables (where - incidentally - my son hit & cut open his head because it was behind his pillow). There was no first aid kit at Reception - all they gave us was a selection of eyewashes, so we left blood on one of the pillows, which I really hope they cleaned afterwards. Also, the cooked the breakfast was pretty terrible (a shame as it's usually the best part of staying in a Premier Inn) and they need a second coffee machine for busy breakfast times. No air conditioning (although a brightly lit, noisy fan was provided). Obviously you can hear traffic from the room with the window open, but I expected this given its location. The positives? Close to where we needed to be, sufficient parking and the staff were friendly,

Disappointed this time. Have used Premier for ages, probably over 30 times. Usually good. This hotel at Worcester is hard to find, and not signposted. Google Maps can’t find it, sends you round in circles. Reception person was abrupt and impatient, barking questions at you nonstop while you’re trying to register your car. Restaurant being demolished soon, staff there also unfriendly. Carpets in the hotel a bit worn, paintwork scuffed and marked, some of the room lights not working. Staircase creaky and old. Probably won’t stay here again. Hope they get it in shape. Maybe do some more recruiting.

Great place to stay mainly because Jake the manager and his staff are really helpful and friendly and a great asset to the company

One of the worst hotels I’ve ever stayed in and 100% the worst Premier Inn. Not only were the staff rude, unhelpful and blunt, but everything was unclean. There was a Greggs wrapper under the bed when neither me nor the other guest had even been there. The toilets were all disgusting in the bar and food area. They knew we were all there as a huge booking for a family wedding and they were unbelievably rude. Thank god we only stayed one night and moved to a much better venue, but do yourself a favour and don’t even go at all.