Worcester City Centre Hotel

Wir hatten auf der Durchreise für eine Nacht das Familienzimmer samt Babybett im zentrumsnahen (Zufuß ca. 15 Min.), schön am Fluß liegenden Premier Inn gebucht. Es war sauber, modern und ruhig. Es befand sich ein großer kostenpflichtiger Parkplatz (24 Std. 5,50£) direkt am Hotel. Zudem sind Mc Donald's, Aldi und ein Baummarkt auf der anderen Straßenseite. Was uns abends zugute kam, da wir im Hotel Restaurant Thyme nicht zu Abend essen konnten. Die sehr nette und bemühte Bedienung im Barbereich konnte uns, vor allem unserem kleinen Sohn der nur noch weinte, nicht weiterhelfen, sodass wir nach 30. Minuten Wartezeit hungrig und ziemlich unzufrieden wieder gegangen sind. Der Blick vom Restaurant auf den Cricketplatz ist zwar beeindruckend, konnte das aber auch nicht wieder gut machen. Das Frühstück war jedoch in Ordnung.

Just arrived room smells but we can’t open the window. Found things on the floor both in room and bathroom. Booked double but been given a family room. For the price so far not impressed with the standard hopefully that will change over our stay

We had a premier plus room on 3rd floor with a view of the cricket which was a cup semi final. The lift was out of order & previous reviews from last week also said this. The sign said an engineer had been called, perhaps he was coming from China! On arrival we waited at least 20 minutes to check in because the sole member of staff on reception was very slow and perhaps new. Other staff were around but did not assist. Our room whilst comfortable was not special other than the cricket view. We went down to the bar for a drink, but it took an age to be served. We then settled to watch the cricket from there as shown in there website photos. After a short time another member appeared and pulled the blinds down so we could not watch, apparently it is against ECB betting rules! Back up to our room then, and no return for our planned second drink. We went out to eat because of there hopeless service. Breakfast was no better. Booked for 9.30. I had the last of the bacon, no sausages, last egg, last tomato, last bread and butter. It's supposedly available until 10.30! I was told more sausages were coming out but they never appeared. When I asked for the 3rd time I was told they had changed to a plated service. We gave up. Overall very poor compared to our many other visits to Premier Inn. Disappointing.

Very friendly staff and most helpful x Food was excellent and value for money Rooms clean and the hotel was convenient for town centre, the bar was reasonably priced All round good experience and value for money

Despite the fact that my father passed away and I had to return home a day early, I will not be reimbursed for my day. There was no sympathy whatsoever. NEVER AGAIN Premier INN