Hagley Hotel

Wir waren hier für zwei Nächte, weil wir Verwandte in Stourbridge besuchen wollten. Hotel und Zimmer sind absolut ok - insbesondere für den Preis! Frühstück reichlich und gut! Liegt etwas abseits von allem, aber dafür ruhig!

Stayed at premier inn hagley for 2 nights because of work and all I can say is what a great place ask Debbie on reception to print a document off for me and not only was it done promptly it was even handed to me at my door what a great service

I was visiting family and sorting my late dad’s house which was demanding and tiring. The premier inn was a welcome space after a busy few days.

What a little gem! We spent the day at West Midlands Safari Park (about 20 mins away) and checked in at about 6pm. We were greeted by Debbie who is an absolute joy and credit to this hotel. It was good Friday and she had prepared Easter themed word searches and colouring pages for my 2 boys to enjoy with little easter treats. She was an absolute delight and really made our visit special. I have stayed in alot of Premier Inns across the country and I've never met a receptionist like her. The rooms are standard premier inn rooms, clean and tidy with comfy beds. The Beefeater across the car park is perfect for family dining and breakfast. Would definitely stay here again.

We have stayed at several Premier Inn hotels across the UK and have always had a good experience, which is why this visit was particularly disappointing. On arrival, there was no water provided in the room. When we raised this, we were informed that the hotel had run out of water, which is unbelievable and unacceptable, which we would normally expect. The breakfast was also below standard and did not reflect the price we paid. In addition, the overall level of service was not satisfactory. Based on this experience, we would think twice before booking with Premier Inn again and would be hesitant to recommend it to friends and family.