Bradford Central Hotel

Wir waren 4 Nächte im Hotel und haben uns wie zu Hause gefühlt! Das Personal ist herzlich und super freundlich, jeder Wunsch wird erfüllt! Das Frühstück ist sehr gut und auch das Restaurant kann sich sehen lassen. Ich habe dort die besten Fish and Chips auf unserer England-Reise gegessen! Das Hotel ist modern, leise und sehr sauber. Es liegt super zentral, alles Wichtige und Sehenswerte ist fußläufig erreichbar. Wir würden jede Zeit wieder dort hin zurückkehren und können das Hotel vollumfänglich empfehlen!

Was a pleasant stay and rooms where clean, didn't eat food so can't comment on that but staff were all friendly especially my princess nirvanna love her xx

The ambience is good and the location perfect. Very close to the city center and close to Bus and train stations. However there is need to have a small fridge and microwave in the rooms.

Very disappointing, booked 2 rooms. As we entered the hotel a guy that seemed like a manager was smoking at the entrance and then spat right outside the door 🤮 The rooms we got had horrible smell, the carpet you could tell had not been hoovered for a while and there was dirt and crumbs there. The room walls are very thing and barley got any sleep as the neighbours had loud rave party music which only started at 1 pm !!! The nose and safety were very poor. The price was no reflection of what we got. Not sure what refurbishment any one is talking about.

A sureal experience. I was verbally abused by a member of staff for asking about the hot drinks machine which was out of order during breakfast. I the whole incident lasted 20 seconds and was witnessed by 2 other staff. I belive it was racially motivated as he shouted at me asking if I understood English. He showed go away to me 3 times at which point I asked him if this was acceptable behaviour, he replied yes and shouted go away again. I asked the 2 staff members if it was acceptable for a customer to be shouted at, they replied no and wrote the complaints number and have me a phone to call. I was in complete shock. One of the staff was there whilst I made the call and logged the incident. I made it clear that I felt this person was a danger to others and should not be in a customer based environment. I have been in the hospitality industry for 30 years and never experienced anything like this. I am extremely disappointed in Premier Inn's lack of action. Only 1 email after I chased them up. Nothing more, not received refund for missed breakfasts either. I'll be looking at taking this further, I thought I'd give them a fair chance to look into it. Unbelievable.