Wolverhampton City Centre Hotel

Verkehrsgünstig gelegen ( 5 Gehminuten zum Bahnhof + trotzdem ruhig ) bietet dieses Hotel alles was ein Geschäftsmensch braucht. Schnelles, freundliches Check in, saubere Zimmer, Lan-Anschluss, und ein für englische Verhältnisse ausgezeichnetes Restaurant.

Sauberes Hotel in absolut zentraler Lage, gleich neben dem Bahnhof gelegen und dennoch nicht laut! Das Personal ist sehr freundlich und hilfsbereit! Richtig günstige Preise, die Zimmer sind modern und stilvoll eingerichtet! Das Frühstück wird im gegenüberliegenden Restaurant serviert und ist sehr lecker (Wir haben das Full English Breakfast gewählt!). Das Restaurant ist sowieso zu empfehlen, auch à la carte Speisen sind sehr lecker! Der Außenbereich zwischen Hotel und Restaurant ist im Rahmen der geografischen Möglichkeiten sehr ansprechend gestaltet, mit Holzbänken und Rasenflächen.

The hotel is very placed, the shower was lovely, the staff were friendly and attentive. But, the Pillows were very hard, but the bed was comfortable. The food was undercooked with re-used oil used for the dinner, clearly. The breakfast was slightly undercooked and didn't look great

Lovely comfortable hotel with easy access to the city. Breakfast was great. Fast and very friendly service from Peps, who went above and beyond to serve our party - even arranging for some of our party to have cooked breakfast taken to their room. 😊

I am writing to share my concerns about my recent stay at your hotel.Firstly, the airflow system is poor. There are no open windows, and the air feels very dry and stale. This made my stay uncomfortable.Additionally, my phone signal dropped significantly when I entered the hotel. While I appreciate the free Wi-Fi, it was slow and not reliable. Paying £5 for “unlimited access” that only gives one gigabyte feels inadequate.I have been in my room for four days, and my bin has not been emptied, nor has my room been cleaned. I understand it’s a budget hotel, but cleanliness should still be a priority.I also noticed a lack of staff, which affected service quality. The barmaid was working double shifts, running between the hotel and another bar. She did her best, but it’s clear there aren’t enough staff to assist guests properly.I observed staff members spending time discussing TikTok videos instead of helping guests. When I asked for my room key, I felt my concerns were not taken seriously, especially after paying over £600 for my stay. I expected my room to be cleaned and the bed to be made with fresh sheets after six days.Due to these issues, I won’t be returning to Premier Inn in the future. I hope you take this feedback seriously to improve the experience for your guests.Thank you for your attention.