Dudley Town Centre Hotel

We recently stayed at Premier Inn Dudley Town Centre for three nights in a Premier Plus accessible room and had a really enjoyable experience. Check-in was straightforward, and I was particularly impressed by the receptionist’s approach to guest safety. My partner had checked in ahead of me, and when I arrived a couple of hours later, I was offered a replacement room key that would deactivate his existing card. Although this wasn’t necessary for us, I thought it was an excellent and discreet safety measure, particularly in the context of recent televised safety issues. The hotel has a good-sized car park, and we had no difficulty parking both vehicles throughout our stay. There’s also a restaurant and bar area on site, although we didn’t use these facilities. We booked an accessible Premier Plus room as it was the only Premier Plus option available at the time. The room was spacious, comfortable and well equipped, with a generously sized bathroom. The lower bed and adapted facilities didn’t affect our stay in any way. The additional amenities were a real bonus, including a coffee machine, kettle, fridge, iron and ironing board. I particularly loved the dedicated hair and makeup station with its own illuminated mirror – such a practical touch! I also worked remotely during our stay, and the Wi-Fi was excellent. All the staff we encountered were friendly, approachable and professional. I especially appreciated their relaxed, unobtrusive approach, allowing us to enjoy our stay without unnecessary interruptions. Overall, a really pleasant and comfortable stay with everything we needed. I’d happily recommend this hotel and would definitely return.

We stayed here for an event at Black Country museum. We have used this premier inn a few times. It is in a lovely area and walking distance to the museum. Very clean room. Had a good night's sleep. Lovely breakfast in the morning. Could not fault it all

Terry , very helpful and friendly, supprised he's not a duty manager , been staying for about 2 and a half years at this premier inn

Lovely clean room. Friendly and hard working staff. Appreciate Jolene Gennard's kindness and help.

Breakfast was lovely the staff was welcoming the place was clean Breakfast hot plenty of choice