Birmingham South (Hall Green) Hotel

Von der Ausstattung her ist dieses Premier Inn zwar keins der neuesten Generation aber auch nicht zu alt. Wie immer sehr freundlicher Service, saubere Zimmer und gemütliche Betten. Parkplätze reichlich und kostenlos vorhanden. Sehr schönes Frühstücksangebot im Hotel, Restaurant gleich anbei.

I'm often in Birmingham for various events so I'm surprised I had never come across this venue before. It is slightly different from the majority of Premier Inns in that it is in a residential area, although it shares the site with a Toby Carvery. Although I only spent one night, I was quite impressed. There is plenty of parking and the rooms are very clean and well appointed. I particularly liked the 'mood' lighting in the bathroom, which seems slightly pointless, but nevertheless a novelty. Of particular note was the friendly and efficient gentleman on reception who went out of his way when I requested a room change. I was concerned about noise due to the room's proximity to the fire doors in the corridor. I also did not particularly like the interconnecting door to the neighbouring room. The door was locked, of course, but privacy was an issue. He did not quibble but promptly found me another room. He was exceptionally outgoing and helpful. I regret I did not get his name, but notably this gentleman remembered my name every time I passed by. As a former hospitality manager myself, it is refreshing to see some old school hospitality from staff who clearly enjoy what they do. A resounding thumbs up.

Excellent staff helpful and caring. Bedroom smart, Clean and fresh. Ate at the carvery, starting to look tired in there.

Always a great stay! Reception staff and cleaning staff are reliably friendly. The rooms and facilities are spacious, clean and comfortable. Diane and other reception staff are welcoming and attentive. The cooked breakfast offers a good range, caters to dietary requirements, is reasonably priced and is available for a long time each morning. A reliable go-to accommodation in Birmingham!

Very friendly staff. Breakfasts are cooked to order, just tell them what you would like. Nothing was too much trouble for Diane.