Birmingham Oldbury (M5, Jct2) Hotel

Room cold when we arrived. Heating did not work so acquired oil filled radiator from font desk. Bathroom floor dirty around skirting and doorway. Floor hadn’t been hoovered properly as debris apparent near bed and arm chair. Desk chair falling apart at front. Staff at front desk not interested with complaint.

Staff were amazing and couldn’t do enough for you, the hotel was spotless

A bit of a mixed review. Iv given 1* as a bit of a warning. Our stay was fine, big room, comfy bed, easy check in - can’t fault this part. Would give a 5*! Reason for 1* - unfortunately our car was damaged. Someone smashed our window and apparently we were lucky our car was still there. 🤪 so I believe the aim was to steal the car. Ours wasn’t the only one targeted, another parking space had smashed glass on the floor but no car. The car park has cctv, which is good but doesn’t stop damage or theft. They need to consider a barrier system maybe! Who knows. We’re lucky we still have our car, but someone else might not be! Review for a warning really.

I stay here often, sometimes with my children and sometimes with friends, and always have a great experience. The atmosphere is lovely, the staff are brilliant and friendly, and the hotel is always very clean. Definitely recommend

We had a room near the bar and restaurant, so not far to walk for breakfast, yet it was still very quite in the room. The room had a fridge, which meant I could keep milk in it, for a proper brew (not that long life stuff).