Newcastle (Holystone) Hotel

Kind staff, decent breakfast, tired bathrooms. rooms feel dated. Has a motel vibe, close to the highway, yet quiet in my room (facing the yard). Bathroom is worn, water damaged panels, some parts looks like they are in need of a urgent refurb. Ventilation in the bathroom stops after minutes of turning off the lights, so humidity is high and towels take a long time to dry No heating in the bathroom, so it's cold unless you power up the electrical heater in the room and let that roar. Would also benefit from a thorough deep cleaning. Breakfast is ok, classic selection - mind you, open from 0630 on weekdays, so if you are off to work before that, no need to order it. Complimentary internet is useless due to less than 1 mbit speeds, there is a paid option available, staff was kind enough to give me "premium" acces on request. Thermostat in the room is programmed to save money, I tried to negotiate it to 21 degrees, but we did not get an agreement for the week I was there. Good: Beds Price Location (for work at the ports) 24hr reception Pub grub just across the road (kitchen closes at 2230) Free parking Has a workstation (desk, chair and plenty of power sockets) Bad: Creaky floors (room 37) Vending machine broken No fridge Tired bathroom Bathroom, lack of heat and ventilation No option to cast sound or picture to tv or any other online options e.g. Youtube Sluggish free internet, unable to stream (ask for premiere access for free)

It was a lovely hotel very clean warming and room was amazing staff very friendly and welcoming aswell nothing was a problem for them

Breakfast now served onsite. £10.99 a head. Cooked options good. However pastries ran out when it was busy and when asked staff to replace, we had to wait 18 minutes cooking time. We feel staffing levels were to blame as one chef in kitchen and one young man trying to Replace items/ take names on those arriving/ and clearing tables. Once he had help things improved slightly. We feel breakfast was over priced.Wetherspoons Next door offers better value breakfast. Rooms were adequate however 2 of us sharing and only one large towel left us having to share. We asked for another one which they left while we were out and did not take the used one. No replacing of tea/ coffee either.

This is a lovely Premier Inn. So close to the A19 but quiet. The staff were friendly. There is a Wetherspoons next door which is convenient - especially for an evening meal. We made two visits to this hotel in December - a good stopping off place between London and Scotland for journeys north and south. On the first visit we walked into town for a lovely Italian meal. Used the Wetherspoons on the second visit. We considered using Wetherspoons for breakfast but they didn't start till 8 a.m. and the Premier Inn breakfast was excellent. Would definitely stay at this Premier Inn again.

Great location to access Newcastle Centre and coastal towns. Free parking. Warm and friendly welcome. Great snack shop for late night treat. Pub next door for serving food and open for breakfast. Family room set up and spacious. Clean and Warm room. Quiet despite it being a busy weekend before Christmas. Bathroom showing some wear but was clean and shower nice and hot. Slept really well. Lovely park within walking distance for our morning run. Would definitely recommend and would stay again. No air con in rooms which may be an issue on hot summer days, but perfect for an autumn/winter hotel stop over visit family.