Epsom Town Centre Hotel

In der Nähe der Pferderennbahn Epsom Downs und des Schauspielhauses

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97 Bewertungen

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1 The Parade, Epsom, Surrey KT18 5BY

Anreise mit Navigationsgerät: KT18 5BY

Informationen zur Anreise:

Verlassen Sie die M25 an der Abfahrt 9 und nehmen Sie die Ausfahrt A243 auf die A24. Nehmen Sie im Kreisverkehr die erste Ausfahrt auf den Leatherhead By-Pass und anschließend die darauffolgende Ausfahrt auf die Leatherhead Road. Biegen Sie rechts auf die Ashley Road und schließlich links auf The Parade ab.

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In der Umgebung: Epsom Bahnhof - 0,3 Kilometer
Epsom Schauspielhaus - 0,8 Kilometer
Epsom Downs Pferderennbahn - 2,9 Kilometer
Chessington World of Adventures - 5,0 Kilometer
Surrey Hills AONB - 14,0 Kilometer

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Parken am Hotel

Parkplätze stehen auf dem nahegelegenen The Ebbisham Centre NCP Parkplatz zum Preis von £13,40 für 24 Stunden zur Verfügung.

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1-5 von {{97 | number:0}} Bewertungen

12 Feb 2020

Laupsavea

London, UK

Art der Reise: Geschäfts-
reisende

"Pleasantly surprised"

I was pleasantly surprised by this hotel. I have been generally disappointed with other budget hotels but this, newly built place to stay was well equipped and clean. I can't comment on their food as I did not have any but the service was good with friendly and helpful staff (which are too often absent in other hotels). There is free but slow WiFi which is a bit fiddly to get set up with, of course, the option to get faster speeds for a price. I would happily recommend this hotel to others.

9 Feb 2020

rkeith403

Art der Reise: Alleinreisende

"Brilliant staff"

Yes, the rooms are comfortable but on the basic side. But it is the staff that make the difference. So helpful and sweet. Manageress Katrina is the best of the best Would highly recommend this hotel, nothing is too much trouble.

5 Feb 2020

lauralV2685OD

Art der Reise:

"Don't stay here if you have allergies or like to pay twice!!!"

Me and my family stayed here in August 2019 for 2 nights. We paid on arrival. The hotel was pleasant enough, until the following morning. My son suffers from a severe dairy and soya allergy. According to their allergy information the bread on offer was dairy and soya free, so I made my son a piece of toast. I very rarely am able to find a dairy and soya free bread in supermarkets, so before I let him eat it, I asked the waitress to double check as it seemed to good to be true. The waitress brought the bread out to me and in fact it did contain soya! I explained that on the allergy information booklet that it states it was allergy free. She then told me that their normal bread was not delivered so they went to the supermarket across the road and just bought some. As you can imagine, this frustrated me, as if it wasn't for my instincts my 3 year old son may not be here today. If someone potentially new to allergies or someone more trusting was in this situation the outcome could have been completely different. I asked to speak to a manager, I saw the waitress ask the manager to speak to me but she wouldn't and sent the waitress. This frustrated me even more so. I demanded the manager was to speak to me, and eventually she did. In that conversation she again told me that the bread is fine for my son, as she pointed at the bread in the allergy booklet. I then had to physically show her the packet of bread so that she understood. The complete lack of knowledge and understanding of the severity of allergies, really frightens me. And for that reason my family did not eat their throughout the stay. We went out for the day, and upon our arrival back to the hotel a reception greeted me with a bag of toys for my son as a way of an apology. This was really appreciated, as this is something that the receptionist suggested doing and not the manager. Although toys do not even come close to making up for what happened, it was appreciated that someone who worked there did actually understand the severity of the situation, and in her own words was 'embarrassed'. I did also receive a refund for the breakfasts. And then later went onto complain further, however again my issues were not taken seriously. I am even still have issues 6 months later. Today £168 came out of my bank account from Premier Inn Epsom. Despite me paying £168 on arrival. I phoned the hotel straight away, to be told she's had a few phone calls like that today and gave me a number for guest relations team. When talking to guest relations, I was told they would have to look into it and this could take 72 hours. No apology was made at all. I then asked to speak to a manager as I'm not happy waiting 72 hours for my money that they should never have taken. The girl on the phone said there is no manager and to get a call back from a manager could take 5 days!!! I can't believe that I am still having issues 6 months after my stay. I've ended up paying £336 for a 2 night stay with no breakfast and with the added trauma of an allergy scare. I would highly recommend NOT staying in this hotel. I would have rated 0 stars if possible.

31 Jan 2020

Drahcir101

Art der Reise: Geschäfts-
reisende

"Premier Inn Epsom"

Prior to check in in the evening I spoke to reception and requested a room with a bath. On arrival and check in I was given a room with a shower!! It can't be that difficult with 10 hours notice prior to check in to get it right surely!!

23 Jan 2020

TriciaJR

Michigan

Art der Reise:

"Clean, but very basic and beds are not for anyone over 6ft tall"

Clean rooms, but very BASIC. The beds are small, so if you are over 6ft forget it or your feet will be hanging over the end. Staff very friendly. Right in the middle of town. Loads of eating options, including breakfast cafes, so don't eat in the restaurant as better options available with in less than 2 minutes walk. Small shopping mall nearby with a good variety of shops. Railway station is about a 5 minute walk, trains into London.

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Hotelbeschreibung

Dank der zentralen Lage unseres Premier Inn Epsom Town Centre Hotels befinden Sie sich in bester Nachbarschaft. Wenn Sie Lust auf eine Comedy-Show oder eine Theateraufführung haben, dann gehen Sie einfach in das nahegelegene Epsom Playhouse. Auf der Pferderennbahn von Epsom erwartet Sie Programm voller Spannung und Action. Wer sich lieber erholen möchte, der kann dies auf einem entspannten Spaziergang in den Surrey Hills tun. Wenn Sie mit Kindern reisen, dann ist ein Besuch der Chessington World of Adventures ein absolutes Muss, bevor Sie am Abend zu einem leckeren Essen in unserem hauseigenen Kitchen-Restaurant einkehren.

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Epsom Town Centre Hotel

In der Nähe der Pferderennbahn Epsom Downs und des Schauspielhauses

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