Camberley Hotel

Nous séjournions chez des amis juste à côté de l’hôtel, et ils nous ont recommandé de venir y prendre le petit-déjeuner. Ce fut une très belle découverte. Nous avons particulièrement apprécié l’atmosphère chaleureuse du lieu ainsi que la gentillesse et le sens de l’accueil du personnel. Un merci tout particulier à Oksana, à la réception, qui nous a informés avec beaucoup de gentillesse que le petit-déjeuner était offert pour les enfants — une attention très appréciée. La personne en charge du petit-déjeuner était elle aussi très aimable et accueillante. Nous avons passé un excellent moment et gardons un très bon souvenir de cette visite.

Due to business commitments I regularly have to stay with premier inn all over the country. The Staff at Thames Valley are by far my favorites. They are so attentive and engaging. They make you feel value and seen from check in through to departure. In particular Gemma, who welcomed me for breakfast was incredibly friendly and welcoming and went above and beyond to ensure I had everything I need, including friendly and polite chat, which when you're travelling a lot on your own is most welcome! I've always enjoyed my stay here and it's 100% a massive thanks to the brilliant staff that make this hotel such a pleasant experience. The only slight negative is that it is clear, upon arrival, that the automated check in service is setting out to limit interacting with real, and incredibly helpful, humans. It's a shame to see more hardware being installed to remove fantastic people from making guests feel welcome at the hotel. I appreciate it's a premier inn and not the ritz but it's people in this world that make life worth living and replacing them with machines just won't cut it. On top of that, I've never managed to successfully check in with one of these big screens. I've had staff come help guide me through but it never accepts my booking reference. Just get rid of them and let the real people do what they're good at, welcoming people and ensuring they enjoy their stay.

Chris and Eliska have been fantastic very helpful and friendly, couldn’t do enough for me. Good location

This hotel is located on a high street with double yellow lines outside. Parking is available but restricted hours which did not suit my working hours, so I parked in the Arcade Shopping Centre car park £12 overnight which you pay each time you leave the car park. Hotel clean, room comfortable and there is still a restaurant available - food very well presented and tasty. Staff absolutely lovely. The only downside is that my room faced the high street which can be noisy if window open - shop alarm kept going off and woke me up about 4 x throughout the night & early hours of the morning. You can either close window and screen, which did make a big difference or, ask for a room the other side of the hotel. Big shout outs for 2 girls who were very pleasant and friendly, Precious & Jhalak. Would I stay here again? Yeh, no problem.

Great stay. The manager Chris is always friendly and helpful and Rabinna and Maria are a credit to him. Love to see and chat with them.