Newmarket Hotel

Hotel correcto para su categoría,habitaciones amplias,bańo correcto en el lado negativo no me hicieron la habitación en los 4 días que estuve.De todas formas el hotel es recomendable para unos pocos días.Cerca del centro.

Checking in was a pleasure. Justin and Kim were very welcoming and friendly

Lovely experience, check in so easy Justin and Kim was a pleasure to deal with.

Staff were overstretched thanks to the corporate owners, Whitbread Group. Need I say more? And yet the staff were accommodating and tried their best. I was left waiting for ages at reception, then my room wasn't ready. I was allocated another room on a roasting-hot day with no functioning air conditioning. I was right next to a pub garden, so that's a no-no for me as a light-sleeper. I requested another room, thankfully, an improvement. It was very noisy though - soundproofing was awful, but the room was clean, and the bed super comfy as they use 'Hypnos' mattresses. No car parking on site, but free parking is available in the Guineas car park opposite, so be mindful if you have limited mobility. Overall, I would not stay here again. Sadly, limited choice in Newmarket, as the major hotel, the Rutland, has closed.

Arrived at the hotel and got a really warm welcome from Sandra on reception, nothing was too much trouble, the restaurant and bar was good value for money, enjoyed my stay there.